Summary
Overview
Work History
Education
Skills
References
Timeline
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Karen Selby

Millsboro,DE

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

43
43
years of professional experience

Work History

Home Health Aide

Griswold Special Care
Lewes, DE
09.2020 - Current
  • Assisted with client personal care needs to foster independence and well-being.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Improved patient outlook and daily living through compassionate care.
  • Managed patient transportation and appointment scheduling.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Documented care provided and submitted notes to supervisor.

Rural Mail Carrier

United States Postal Service, USPS
Dagsboro, DE
02.2004 - 07.2019
  • Obtained signatures for registered, certified, and insured mail.
  • Sorted mail, arranging in delivery sequence for distribution.
  • Collected money for cash-on-delivery and postage-due mail to turn in receipts to postal office.
  • Maintained accurate records of deliveries.
  • Followed established protocols for secure package delivery at customer locations.
  • Assisted customers with inquiries regarding postal services and regulations.
  • Maintained accurate records of daily deliveries.
  • Responded promptly to emergency situations when called upon.
  • Communicated effectively with supervisors regarding route progress or changes.

Administrative Specialist

United States Army
Columbia, SC
07.1981 - 08.2001
  • Answered and routed telephone calls and took messages.
  • Organized training, client meetings, team meetings and events.
  • Produced and distributed memos, newsletters, and other forms of communication.
  • Coordinated employee recruitment, performance evaluation and termination activities.
  • Strengthened traceability by developing organization systems for contracts, records, reports, and agendas.
  • Prepared correspondence, memos, presentations, spreadsheets, databases. using MS Office programs.
  • Compiled data from various sources to create detailed reports for management.

Education

Associate of Arts - Human Services

Delaware Technical And Community College - Owens
Georgetown, DE

Skills

  • Client Advocacy
  • Organizational Skills
  • Interpersonal Skills
  • Goal Setting
  • Patient-centered care
  • Teamwork and Collaboration
  • Professionalism

References

References available upon request.

Timeline

Home Health Aide

Griswold Special Care
09.2020 - Current

Rural Mail Carrier

United States Postal Service, USPS
02.2004 - 07.2019

Administrative Specialist

United States Army
07.1981 - 08.2001

Associate of Arts - Human Services

Delaware Technical And Community College - Owens

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Karen Selby