Karen Serrato
Dike,TX
Summary
Experienced with managing front desk operations efficiently and kindly. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Carevide
Sulphur Springs, TX
01.2025 - Current
- Greeted and assisted visitors, ensuring a welcoming atmosphere.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Scheduled appointments and maintained organized calendars for office personnel.
- Handled mail distribution, ensuring timely delivery to relevant departments.
- Collect appropriate copays
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Gave patient appropriate paperwork
Education
High School Diploma -
Sulphur Bluff Highschool
Sulphur Bluff, TX05-2023
Skills
- Customer service
- Listening skills
- Cash handling
- Telephone etiquette
- Appointment scheduling
- File organization
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Carevide
01.2025 - Current
High School Diploma -
Sulphur Bluff Highschool