Karen Shaffalo
Rogers,Ohio
Overview
36
36
years of professional experience
Work History
Administrative Coordinator
Paragon Security
Shippingport, PA
06.1987 - 05.2023
- Prepared detailed reports and presentations for executive staff.
- Maintained calendars for multiple executives.
- Created expense reports using company software applications.
- Developed tracking systems for departmental projects and initiatives.
- Processed invoices from vendors in a timely manner according to company policies.
- Proofread correspondence before sending out on behalf of the executive team.
- Ensured compliance with all applicable laws regarding employment practices.
- Gathered, entered and updated data to maintain departmental records and databases.
- Composed and edited complex and sensitive correspondence, reports and documents.
- Worked with finance department to file receipts and reimbursements.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers and crews.
- Prepared agendas and took notes at meetings to archive proceedings.
- Summarized and analyzed data from sources to create detailed documents, reports and high-level presentations.
- Garnered expertise in database systems to track client and customer information, file confidential records and document financial reports
- Generated status reports for senior management activities critical to meeting project and departmental goals.
- Drafted proposals for executives to secure new business opportunities.
- Resolved customer complaints or answered customers' questions.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Analyzed financial activities of department to share budgetary input with managers.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Researched and prepared reports required by management or governmental agencies.
- Interpreted and explained work procedures and policies to brief staff.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Delegated work to staff, setting priorities and goals.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Guided employees in handling difficult or complex problems.
- Computed balances, totals or commissions to support accounting team.
Education
High School Diploma -
East Liverpool High School
East Liverpool, OH05-1975
Skills
- Correspondence Management
- Time Management
- Presentation Preparation
- Correspondence Preparation
- Accounting Ledger Management
- Travel Administration
- Microsoft Excel
- Team Collaboration
- Proficient in [Software]
- Data Collection
- Document Management
- Expense Tracking
- Report Development
- Vendor Management
- Report Preparation
- Office Equipment Maintenance
- Meeting Coordination
- Report Analysis
- Event Planning
- Bookkeeping
- Customer Database Systems
- Project Support
- Budget Monitoring
- Documentation and Recordkeeping
- Meeting Planning
- Project Management
- Appointment Scheduling
- Google Suite Proficiency
- Workload Management
- Employee Development
Timeline
Administrative Coordinator
Paragon Security
06.1987 - 05.2023
High School Diploma -
East Liverpool High School