Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Shaw

Ulysses,NE

Summary

With a proven track record at Ulysses Public Library, I excel in patron assistance and library programming, enhancing user experience and operational efficiency. My adeptness in CDL and guest service, recognized by Seward School District, showcases my ability to merge hard and soft skills, driving a 30% increase in program participation. My Mission is to help every child i can to achieve there goals to be kind and worthy adult. I am willing to help them. I am thinking of retiring with in the next Two to Three years. This would be a great job for me Because I would still be able to help kids and work. There are some new challenges i will have to learn but i am up for the challenge. I have also been volenteering since nov and have made this a better library.

Overview

16
16
years of professional experience

Work History

Librarian Volunteer

Ulysses Public Library
Ulysses, NE
11.2024 - Current
  • Fulfilled requests by collecting and organizing internal and loaned materials.
  • Helped maintain a clean environment within the library through dusting shelves, vacuuming carpets.
  • Provided customer service at the front desk including answering phone inquiries.
  • Designed or maintained library websites and online catalogs.
  • Updated website with current and relevant information.
  • Worked alongside library staff to shelve books and organize collections.
  • Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
  • Inspected returned books for condition and due-date status and computed fines.
  • Kept watchful eye on front desk to encourage protected library environment.
  • Oversaw check-in and check-out process of library books and materials at circulation desk.
  • Prepared documents such as agendas, minutes, reports for meetings with staff members or external partners.
  • Organized library shelves and returned books to their proper places.
  • Helped maintain library operating budget by performing volunteer duties to promote quality service.
  • Initiated a new shelving system for the library's collection of periodicals.
  • Assisted in creating displays throughout the library highlighting seasonal themes or upcoming events.
  • Assisted patrons in locating materials and resources.
  • Assisted patrons with locating books and other resources, fostering positive experience.
  • Answered questions from patrons in person and via telephone regarding library policies, practices and procedures.
  • Located books and periodicals for patrons.
  • Oversaw summer reading program for school-age children to encourage literacy.

Youth Mentor Volunteer

Tom Osborne Team Mates
Lincoln, NE
09.2020 - Current
  • Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
  • Coached mentees on how to handle difficult situations or emotions.
  • Developed creative activities that engage youth in meaningful learning experiences.
  • Created educational material tailored to the needs of the group or individuals being served.
  • Assisted in developing life skills such as problem solving, decision making and communication strategies for youth participants.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Empowered participants through active listening techniques and open dialogue sessions.
  • Comforted worried family members in setting by listening.
  • Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
  • Used strong verbal and written communication skills to convey messages via phone, text and email.
  • Monitored the physical safety of participants during program hours.
  • Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
  • Made referrals to utilize community resources for resident's needs.
  • Recruited other youth volunteers for program.
  • Provided directions to facility visitors and answered general questions.
  • Conducted assessments to identify areas of strength and development for each mentee.
  • Participated in professional development workshops related to youth development initiatives.
  • Maintained accurate records of meetings and progress made by mentees.
  • Supported children's activities by answering questions, explaining instructions, and helping individuals complete tasks.
  • Encouraged positive behaviors while providing constructive feedback when needed.
  • Organized team building activities that foster a sense of community among participants.
  • Assisted with teaching children life skills.
  • Actively promoted an inclusive environment where everyone is respected regardless of differences.
  • Communicated with staff and other volunteers to coordinate services and address concerns.
  • Provided crisis intervention services when necessary to ensure safety of all involved parties.
  • Set up and cleaned up after activities.
  • Assisted with job readiness training programs aimed at helping young people find employment opportunities.
  • Developed appropriate treatment plans focusing on each individual's needs.
  • Initiated conversations about relevant topics such as bullying, peer pressure and substance abuse prevention.
  • Guided clients through transition to independent living within community.
  • Collaborated with stakeholders such as parents, teachers, social workers. to ensure the success of each mentee.
  • Performed regular check-ins with each participant to assess their mental health status.
  • Developed professional relationships with youth, co-workers and fellow volunteers.
  • Provided support, guidance and resources to assist mentees in achieving their goals.
  • Facilitated activities and discussions to promote self-reflection and personal growth.
  • Worked with cross-functional teams to achieve goals.

Professional School Bus Driver

Seward School District
Seward, NE
04.2009 - Current
  • Maintained order and discipline on bus to prevent accidents or injuries.
  • Transported students and teachers on school activity trips while exercising responsible leadership.
  • Performed pre-trip vehicle inspections to ensure safety of passengers.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Reported inappropriate and disruptive student behaviors to school administration.
  • Regulated heating, lighting and ventilation systems for passenger comfort.
  • Conducted emergency evacuation drills regularly according to established procedures.
  • Transported only authorized students and discharged at approved stops.
  • Reported any unsafe driving conditions or mechanical problems encountered during trips to appropriate personnel immediately.
  • Monitored traffic during bus stops to provide safe boarding by students.
  • Performed routine bus maintenance and cleaning for ideal condition.
  • Reported accidents, hazards or transportation delays using mobile two-way radios.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Kept accurate daily logbook entries detailing mileage driven and time spent on duty and off duty status.
  • Ensured the safe loading and unloading of students at designated stops.
  • Followed all applicable laws, regulations, and policies related to driving a school bus safely.
  • Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
  • Transported passengers on predetermined routes while obeying traffic regulations.
  • Safely and patiently escorted small children across roads.
  • Provided first aid when necessary in case of accidents or medical emergencies en route.
  • Responded promptly to radio calls from dispatch personnel regarding schedule changes or other information.
  • Provided safe and reliable school bus transportation service on fixed routes.
  • Maintained orderly conduct and discipline among students while on board.
  • Attended mandatory safety meetings and training sessions as required by law.
  • Adhered to schedules and safety protocols to enhance transportation service.
  • Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
  • Regulated environmental controls for student comfort.
  • Assisted passengers in evacuation of bus in case of emergency.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Learned and followed school transportation procedures.
  • Operated motorized ramps and lifts to assist special needs students.
  • Reported accidents and completed required reports.
  • Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.
  • Reconfigured routes to accommodate added or removed scheduled stops.
  • Made small repairs to vehicles for safe operations when necessary.
  • Adhered strictly to speed limits at all times while operating the bus.
  • Reported delays, accidents or other traffic and transportation situations to supervisor.
  • Prepared reports that stated total number of students, hours worked or mileage.
  • Acquired and maintained certification in basic first aid and CPR.
  • Cleaned interior of bus between runs to maintain neatness and sanitary conditions for students' comfort and safety.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Operated bus safety lighting to increase safety during bus stop boarding and departing.
  • Maintained order among passengers and explained safety rules and hazards.
  • Read maps and followed written or verbal driving directions.
  • Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Reported bus malfunctions or repairs needed.
  • Assisted passengers with boarding and exiting the bus in a courteous manner.
  • Monitored traffic conditions and adjusted routes accordingly.
  • Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
  • Verified identification of students before allowing them onto the bus.
  • Managed student behavior in accordance with established guidelines.
  • Provided assistance to special needs children as needed.
  • Performed work assignments according to instructions received.
  • Communicated with dispatch personnel regarding route changes or delays.
  • Cleaned and sanitized bus interiors to lessen germ spread.
  • Assisted school staff in maintaining attendance records for each student on board the bus.
  • Recognized by management for providing exceptional customer service.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Operated equipment and machinery according to safety guidelines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

High School Diploma -

R.B. Chamberlin
Twinsburg, OH
06-1971

Skills

  • CDL
  • Back round check done
  • Random drug test
  • Collection development
  • Adaptive learning
  • Library programming
  • Basic typing skills
  • Summer education programs
  • Shelving procedures
  • Guest service
  • Patron assistance
  • Circulation procedures
  • Program support
  • Library policies
  • Reading recommendations
  • Program setup
  • Creative displays
  • Removing damaged materials
  • Staff support

Timeline

Librarian Volunteer

Ulysses Public Library
11.2024 - Current

Youth Mentor Volunteer

Tom Osborne Team Mates
09.2020 - Current

Professional School Bus Driver

Seward School District
04.2009 - Current

High School Diploma -

R.B. Chamberlin

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Karen Shaw