Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Accomplishments
Timeline
Hi, I’m

KAREN SHIELDS

SR. Duplicating Technician
Fremont,CA

Summary

Resourceful Coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering 16 years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities. Team-minded Coordinator with 20 years of comprehensive experience performing administrative support duties to help office run smoothly. Versed in maintaining up-to-date files, preparing and recording invoices and initiating and managing payroll. Tech-savvy and hardworking professional knowledgeable in office management and bookkeeping procedures. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Talented Su proven successful in leading administrative team members in high-volume [Type] settings. Knowledgeable about [Industry] regulations, managing files and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.

Overview

23
years of professional experience
1
Certification

Work History

Peralta Community College District
Oakland, CA

SR. Duplicating Tech/Support Services Coordinator
11.2007 - Current

Job overview

  • Operated high-speed copier and other copying machines to produce copies of documents, reports, and other materials.
  • Organized incoming orders for production by sorting them according to size, type of material needed for the job, complexity of the project, and customer requests.
  • Prepared labels and envelopes for mailing packages containing finished products from the Copy Center.
  • Copied documents and handled binding for finishing work.
  • Enabled printing by loading materials and setting inking mechanisms to complete work orders.
  • Recorded completed work in production logs, including accurate quantity output, materials used and problems encountered, to inform supervisors and positively affect future operations.
  • Completed reporting on work volumes and outputs, materials used and backlogs.
  • Operated equipment high-volume photocopiers, printers and folding and inserting machines to manage over 200 projects per week.
  • Adhered to safety protocols and manufacturer operation standards when operating copy equipment, protecting personnel from injury and machinery from damage.

Peralta Community College District
Oakland, CA

Mailroom Clerk
11.2007 - Current

Job overview

  • Organized, sorted, and distributed incoming mail.
  • Ensured timely delivery of all items to their intended destinations.
  • Processed large volumes of mail in a fast-paced environment.
  • Responded to customer inquiries regarding postal regulations and procedures.
  • Managed the inventory of postage supplies and materials.
  • Established efficient processes for handling incoming shipments quickly and accurately.
  • Coordinated with other departments to ensure proper routing of mail and parcels.
  • Assisted in developing strategies to improve cost savings related to mailroom operations.
  • Performed regular maintenance checks on all equipment used in the mailroom.
  • Monitored compliance with USPS regulations and guidelines.
  • Provided training for new staff members on operating post office machines.
  • Implemented security measures for safeguarding confidential documents.
  • Generated reports detailing mailing activities as requested by management.
  • Prepared bulk orders for shipping labels, envelopes, and other mailing materials.
  • Collaborated with outside vendors to arrange freight services when necessary.
  • Answered telephones, directed calls and took messages.
  • Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
  • Assisted in the preparation of outgoing mail by weighing packages, affixing postage, and completing necessary documentation.

Peralta Community College District
Oakland, California

Assistant Buyer
02.2006 - 05.2006

Job overview

  • Collaborated with vendors to ensure timely delivery of products at competitive prices.
  • Negotiated contracts, pricing and terms with vendors on behalf of the company.
  • Managed vendor accounts receivable payments ensuring timely payment according to established terms.
  • Ensured compliance with corporate policies regarding purchasing procedures and ethics.
  • Identified cost savings opportunities through value analysis of existing contracts.
  • Processed purchase orders ensuring accuracy before submitting them for approval.
  • Coordinated with internal departments such as logistics, marketing, finance., when needed.
  • Determined reasonable prices for goods by evaluating pricing proposals and financial reports.
  • Kept records of vendor and supplier expenditures and organized financial documents into company databases.
  • Examined, selected and purchased merchandise consistent with specification requirements.
  • Developed product purchasing and sales strategies according to company budgets.
  • Traveled to various locations to procure materials and products from vendors.

Employment Development Department
Hayward, CA

Career Center Assistant
06.2003 - 04.2004

Job overview

  • Provided front desk reception for the Career Center, including answering incoming calls and responding to inquiries.
  • Organized and maintained the Career Center's filing system, ensuring all documents were properly categorized and stored.
  • Assisted with job postings on various websites, such as Indeed.com, Monster.com.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Headstart Early Learning Centre
Oakland, CA

Parent Liaison
08.2001 - 05.2003

Job overview

  • Attended community events to provide information about the school district and its programs.
  • Initiated outreach efforts targeting underserved populations within the community.
  • Advised teachers on best practices for engaging families as partners in education.
  • Informed parents of school procedures, instructional programs, Title 1 funding and roles of administrators and staff.
  • Provided written support to staff and parents to develop recommendations and relay information.
  • Fostered relationships with parents and community to create safe academic environment conducive to student learning.
  • Coordinated and delivered public presentations to parents, staff and community agencies.
  • Assisted with development of family-focused events, programs and workshops.

Education

Laney College
Oakland, CA

Associate of Arts from Liberal Arts And General Studies
05-2003

Hollywood Business School
Hollywood, CA

Certificate Of Completion from Basic Office Skills (CSI)
12-1984

University Overview

  • Computer Science Instruction
  • Basic Office Skills
  • Business Administration
  • 4.0 GPA
  • Final Grade: A

Oakland Technical High School
Oakland, CA

High School Diploma
06-1984

University Overview

  • Honor Roll Student
  • School Year 1984 - Honor Roll
  • 3.5 GPA
  • Top Ranked: 90%
  • Final Grade: B+
  • Graduated cum laude

Laney College
Oakland, CA

Certificate Of Cosmetology from Cosmetology Education
05-2003

Skills

  • Database Management
  • Resource Allocation
  • Staff Supervision
  • Data Entry
  • Information Collection
  • Business Administration
  • Document Management
  • Recordkeeping
  • Team Oversight
  • Scheduling and Calendar Management
  • Customer Service
  • Strategic Planning
  • Event Planning
  • Staff Management
  • Meeting Coordination
  • Presenting Ideas and Plans
  • Point of Contact
  • Business Development

Affiliations

Volunteering

  • Volunteered with Student Success Programs throughout the semesters for the past 16yrs
  • Assisted with Graduation Ceremonies For 5yrs
  • Attended Front Porch Presentations for the UMOJA Program
  • Volunteered for SEIU as a union representative for 1yr

as an Hourly Employee (2002-2003)

Languages

English
Professional
Spanish
Limited

Certification

  • Certificate Of Completion - Cosmetology (2003)
  • Certification Of Completion - Accreditation Basics (2014)
  • Certificate Of Completion - First Aid / Mental Health (2023)

Accomplishments

  • Classified Senate President - 2014 -2016

I was selected to be the Classified Senate in support of the classified Istaff members at the college level I conducted monthly meetings along with the vice president of the Senate I attended our college's Roundtable meetings bi weekly to discuss matters that impacted the staff as well as other areas of involvement pertaining to the institutional outcomes as well as processes and procedures relating to improving workplace guidelines.

The Vice President and myself attended monthly meetings with the Chancellor where we were able to brainstorm and come up with solutions that would permit staff to work in productive and safe environments to better serve our community

Timeline

SR. Duplicating Tech/Support Services Coordinator

Peralta Community College District
11.2007 - Current

Mailroom Clerk

Peralta Community College District
11.2007 - Current

Assistant Buyer

Peralta Community College District
02.2006 - 05.2006

Career Center Assistant

Employment Development Department
06.2003 - 04.2004

Parent Liaison

Headstart Early Learning Centre
08.2001 - 05.2003

Laney College

Associate of Arts from Liberal Arts And General Studies

Hollywood Business School

Certificate Of Completion from Basic Office Skills (CSI)

Oakland Technical High School

High School Diploma

Laney College

Certificate Of Cosmetology from Cosmetology Education

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KAREN SHIELDSSR. Duplicating Technician