Overview
Work History
Education
Skills
Timeline
Generic

Karen Shimer

Vancouver

Overview

2024
2024
years of professional experience

Work History

Caterer

The Butler Did It Catering Co
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
  • Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
  • Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
  • Replenished banquet stations and verified food temperatures and cleanliness of service areas.
  • Collaborated with event planners, venues, and vendors to ensure seamless integration of catering services into overall event design.
  • Implemented strict food safety standards, maintaining a clean and sanitary work environment at all times.
  • Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
  • Streamlined event preparation process for increased efficiency, ensuring timely delivery of high-quality catering services.
  • Set up and disassembled food service stations, equipment and furniture per contract specifications.
  • Offered vegetarian versions of frequently ordered entrees to appeal to health conscious customers.
  • Observed federal and local kitchen safety regulations to prevent food borne illnesses.
  • Collaborated with clients to plan event venues, menus and budgets.
  • Led a team of catering staff to deliver exceptional service for various events such as weddings, corporate functions, and private parties.
  • Researched menu options for customers with food allergies or special dietary preferences to accommodate varied dietary needs.
  • Trained new catering staff members on company policies, procedures, and best practices to maintain consistent service quality across all events.
  • Designed thematic decoration plans for events, enhancing overall ambiance and client satisfaction.
  • Cultivated relationships with event planners, boosting referrals and expanding client base.
  • Adapted quickly to unexpected changes during events, maintaining high service standards.

Sous Chef

Highgate Senior Living
01.2019 - 06.2023
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
  • Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
  • Participated in menu planning meetings, offering creative input that led to new signature dishes garnering rave reviews from guests.
  • Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
  • Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
  • Fostered positive working environment, encouraging teamwork and open communication among staff.
  • Fostered culture of excellence within culinary team, leading by example in maintaining high standards of food safety and hygiene.
  • Maintained strict adherence to dietary restrictions, crafting creative alternatives that catered to diverse customer needs.
  • Coordinated with front-of-house staff to ensure cohesive dining experience, addressing any customer concerns with prompt and effective solutions.
  • Assisted with menu development and planning.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Participated in food tastings and taste tests.
  • Set up and broke down kitchen for service.

Education

Fort Vancouver High School
Vancouver Wa
06.1977

Skills

  • Food safety
  • Food presentation
  • Sanitation practices
  • Quality control
  • Team contribution
  • Food preparation
  • Personable and friendly
  • Problem-solving skills
  • Banquet coordination
  • Event management
  • Ordering and invoicing
  • Valid state driver's license
  • Menu development
  • Kitchen staff coordination
  • Presentation skills
  • Table setting
  • Nutrition
  • Large scale events
  • Organizing and prioritizing
  • Guest and client satisfaction
  • Attention to detail
  • Catering and events
  • Food preparing, plating, and presentation
  • Special events
  • Creative thinking
  • Supply ordering
  • Customer service
  • Recipes and menu planning
  • Banquets and catering
  • Food handlers card
  • Coordinating kitchen staff
  • Performance improvement
  • Signature dish creation

Timeline

Sous Chef

Highgate Senior Living
01.2019 - 06.2023

Caterer

The Butler Did It Catering Co

Fort Vancouver High School

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Karen Shimer