Karen Shirley
AUSTELL,GA
Summary
Experienced Life Coach versed in guiding individuals to build useful life skills and manage challenging circumstances. Compassionate and energetic with in-depth understanding of coaching processes, documentation requirements and available resources. History of effectively helping clients through positive communication strategies and individual counseling. Knowledgeable about collecting and analyzing data to further treatment and program goals. Skilled Life Coach with 21 years of experience supporting clients in in goal-setting, skill-building and clarity sessions. Versed in communicating effectively and leveraging active listening skills to assess client needs. Personable and direct with focus on guiding clients toward self-reflection and personal development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Certified Life Coach
Life Speaks Motivational Management Group LLC.
03.2018 - Current
- Mentored aspiring life coaches by providing guidance on best practices, ethical standards and professional development opportunities.
- Boosted clients'' confidence levels by addressing limiting beliefs, reframing negative thought patterns, and fostering a growth mindset.
- Facilitated successful career transitions for clients by providing guidance on resume writing, interview preparation, and effective job search techniques.
- Supported clients in overcoming personal challenges by applying solution-focused coaching methodologies and evidence-based techniques.
- Developed personalized coaching packages designed to address specific needs of individual clients or groups within various industries or stages of life transitions.
- Listened to clients' concerns and provided encouragement and support.
- Designed and delivered engaging presentations on life coaching benefits to organizations, schools or community groups, raising awareness of available services.
- Enhanced client communication skills with targeted exercises, role-play scenarios, and constructive feedback.
- Provided education on mental health topics and resources to clients.
- Offered group workshops on topics such as goal setting or stress management to inspire participants towards positive change.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Designed safe and supportive environment for clients to discuss issues.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Increased client satisfaction rates by maintaining open lines of communication, regularly soliciting feedback, and adapting coaching approaches as needed.
- Promoted work-life balance for clients through tailored strategies focusing on time management, stress reduction, and self-care practices.
- Facilitated group counseling sessions to support and encourage client growth.
- Facilitated group sessions and learning discussions to further objectives.
Mental Health Professional
Covenant Youth Empowerment
07.2022 - 10.2023
- Managed crisis situations effectively, deescalating potentially dangerous behavior and ensuring the safety of all involved parties.
- Performed client assessments and developed treatment plans.
- Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
- Increased client retention rates by consistently demonstrating empathy, professionalism, and a commitment to excellent patient care.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
- Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Collaborated with interdisciplinary teams to create holistic care plans for patients, addressing both mental and physical health needs.
- Managed caseloads efficiently by prioritizing based on client needs and availability of resources, ensuring timely intervention for all patients.
- Delivered group therapy sessions focused on specific mental health topics, fostering peer support amongst participants and promoting skill development.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Documented client progress in confidential files.
- Observed and monitored client behavior and responses to treatment.
- Provided clients with recommendations to community resources.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Maintained strong working relationships with community organizations to facilitate referrals and provide comprehensive resources for clients'' ongoing care needs.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Employment E=Engagement Coach
Life Speaks Motivational Management Group LLC.
04.2020 - 04.2020
- Leveraged client feedback to refine coaching methodologies and best practices for ongoing improvement in service delivery.
- Facilitated coaching and consulting using technology tools.
- Conducted classes and workshops for students on special topics of interest.
- Organized activities to promote learning and increase student enjoyment.
- Streamlined processes for tracking client progress, enhancing efficiency within the coaching practice.
- Assisted in recruitment and selection of additional coaching staff to establish strong and competent team.
- Observed students to assess abilities, interests and learning objectives for personalized lesson planning.
- Monitored team practices to establish high level of performance.
- Enforced discipline both on and off-field to lead team with highest personal standards.
- Scheduled and organized team events, dinners and field trips to cultivate relationships and build rapport.
- Enhanced client engagement by implementing personalized coaching strategies and action plans.
- Collaborated with colleagues to share ideas and resources to enhance student experience and success.
Nurturing Arts Coordinator
Homestead Hospice
08.2015 - 03.2018
- Analyzed data and metrics to measure success of campaigns and adjust strategies accordingly.
- Oversaw grants, volunteers and risk management related to performing arts programs and managed state licensing, concessions and bar operations.
- Developed artistic visual products while working within defined technical constraints.
- Developed style guides to promote consistent branding across projects.
- Supported organizational leadership, providing insights and proposals for additional opportunities, resources and tools to maintain technological relevance.
- Managed multiple projects varying in complexity, priority and deadline, supporting artist productivity and creative expression.
- Presented creative concepts to clients and implemented continual feedback to achieve client satisfaction.
- Managed budgeting and financial reporting for all arts programs, ensuring fiscal responsibility and sustainability.
- Developed creative and diverse programming and established and promoted opportunities for inspiring arts education.
- Organized special events such as artist talks and workshops, enriching cultural experiences for participants.
- Coordinated staff schedules and assignments, optimizing resource allocation for successful event planning.
- Fostered highly communicative, collaborative team culture on visual product projects.
- Created innovative advertising campaigns that successfully generated increased brand awareness and recognition.
- Promoted diversity in programming by actively seeking out underrepresented voices in the artistic community.
- Monitored progress of projects, keeping on schedule and within budget.
- Led volunteer recruitment efforts, cultivating a dedicated team of individuals passionate about supporting the arts.
- Delivered final optimized production graphics, layouts, presentations and videos on schedule and according to customer specifications.
Artistic Director
The Community Playhouse Arts And Cultural Center
08.2010 - 08.2014
- Established strong brand identity by developing a unique artistic vision that set the company apart from competitors in the market.
- Presented concepts, copy and art during internal and client reviews.
- Met aesthetic and technical criteria to complement design usability and enhance functionality with attractive layouts.
- Implemented strategies for promoting campaigns on social media.
- Elevated artistic performances by implementing innovative concepts and creative direction.
- Oversaw installation and operation of on-set sound and lighting equipment to achieve superior production results.
- Provided mentorship to emerging talents, contributing to their professional growth within the industry.
- Oversaw rehearsal schedules, ensuring efficient use of time while maintaining high artistic standards throughout the process.
- Managed auditions and cast selection processes, assembling talented ensembles for each production season.
- Contributed to creative process through original ideas and inspiration.
- Organized, scheduled and produced [Type] videos to communicate diverse client themes and messages.
- Developed style guides to promote consistent branding across projects.
- Worked with creative teams to develop concept designs for campaigns that resonated with target audiences.
- Implemented artistic vision to give art purpose and meaning.
- Unified various departments to ensure a cohesive vision and successful execution of productions.
- Enhanced overall production quality by effectively managing budgets and resources while adhering to deadlines.
- Implemented strategic planning initiatives that led to long-term success and sustained funding for the organization.
- Facilitated communication between all team members, fostering a positive work environment for creativity to thrive.
- Analyzed data and metrics to measure success of campaigns and adjust strategies accordingly.
- Created innovative advertising campaigns that successfully generated increased brand awareness and recognition.
- Oversaw implementation of editing, color correction and other post-production processes.
- Coordinated with vendors and suppliers to source materials and equipment needed for production.
- Scheduled video production resources and managed cast and crew to accomplish video production goals on preset timelines.
- Established and maintained productive, professional working relationships to promote beneficial project results.
- Implemented educational outreach programs that engaged local communities in arts appreciation and participation.
- Auditioned, selected and coached actors to execute high-quality performances and enhance production value.
- Wrote creative briefs and coached copywriters to develop compelling content.
- Directed day-to-day business operations and made strategic decisions to further organizational goals and fiscal objectives.
- Researched drawings of characters and environmental elements for inspiration.
- Expanded organizational reach through diverse programming that attracted new audiences and increased revenue streams.
- Organized special events as fundraising opportunities, successfully generating resources needed for continued operations.
- Collaborated with marketing and advertising teams to maintain brand consistency across campaigns.
- Negotiated contracts with key stakeholders, securing critical partnerships and collaborations essential for project success.
- Developed strong relationships with community partners, fostering support for the organization''s mission and goals.
- Managed theater's budget and interacted with charities, sponsors and trusts to obtain operating funds.
- Researched industry trends and evaluated competitive pieces to enhance creativity and gather fresh ideas.
Education
Bachelor of Arts - Theatre/ Performance
North Carolina Central University
Durham, NC05.1987
Skills
- Adolescent Counseling
- Career Planning
- Individual Counseling
- Mental Health Support
- Support Group Facilitation
- Needs Assessment
- Career guidance
- Lifestyle coaching
- Goal Setting
- Conflict Resolution
- Well-being understanding
- Boundary Setting
- Growth planning
- Crisis Management
- Social skills teacher
- Patient Intake
- Social Work
- Schedule Management
- Staff Training
- Client assistance
- Accountability Coaching
- Social work processes
- Motivational Techniques
- Community Resources
- Team Collaboration
- Emotional Support
- Appointment Coordination
- Program Support
- Case Management
- Behavior Modeling
- Life Balance
- Group Counseling
- Coping Methods
- Intervention Planning
- Crisis Intervention
- Interpersonal Communication
- Building rapport
- Documentation And Reporting
- Personal Development Sessions
- Intervention Support
- Client Records Management
- Skilled in intake interviewing
- Positive patient experiences
- Behavioral Change
- Resource advocacy
Timeline
Mental Health Professional
Covenant Youth Empowerment
07.2022 - 10.2023
Employment E=Engagement Coach
Life Speaks Motivational Management Group LLC.
04.2020 - 04.2020
Certified Life Coach
Life Speaks Motivational Management Group LLC.
03.2018 - Current
Nurturing Arts Coordinator
Homestead Hospice
08.2015 - 03.2018
Artistic Director
The Community Playhouse Arts And Cultural Center
08.2010 - 08.2014
Bachelor of Arts - Theatre/ Performance
North Carolina Central University
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