Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Karen S. Hoag

Bella Vista,AR

Summary

Accomplished in transforming supply chain and transportation operations at Wal-mart Stores Inc., with Product and Tech solutions. Spearheaded pivotal deployments, enhancing logistics efficiency and driving significant contributions to bottom-line revenue. My expertise in data-driven decision making and talent development consistently delivers operational excellence and innovation. A detailed-oriented leader with extensive relationships within transportation that will support organizational objectives.

Overview

29
29
years of professional experience

Work History

Sr Manager Product

Walmart
05.2019 - Current
  • Was promoted to Sr. Manager, Product Deployment Mgr.
  • Continued leading, managers to successfully deploy anything needed for the supply chain.
  • In May of 2020, leadership decided to move all parties to either be under Supply Chain Product or Transportation Product, so my directs and I moved back to Transportation Product to focus only on Transportation deployments.
  • Over the last four years, we have supported the product owners and directors in deploying anything needed to the operations, whether it was internal to the Transportation support building or the Transportation buildings, including the drivers.
  • Also, over the last couple years, I have been involved with new building start-ups, as the transportation product had to have all of the data set up for the POs to flow through systems successfully.

Manager Product

Wal-mart Stores Inc.
Bentonville, AR
07.2010 - 05.2019
  • I completed several deployments for the Product team, including routing optimization for the grocery offices.
  • Lead the support team that supported all of the transportation operations, internal and external.
  • In February 2018, the team was restructured and moved to Supply Chain to support not only Transportation, but also the DC under a new team that focused solely on Deployments. We supported everything that the Product Owners did to allow them to move at a faster pace, to deliver the product to the operations.

Systems Manager Traffic

Wal-mart Stores Inc.
Bentonville, AR
10.1999 - 07.2008
  • I worked in several positions in the transportation product, from being a product owner for Quintiq to leading the support team. I worked to support several teams, both internal and external, from the Transportation building, and every other Transportation associate across the company. I started as an hourly employee, and within the middle timeframe, I was promoted to manager and managed a couple of associates.

Backhaul Analyst

Wal-mart Stores Inc.
Bentonville, AR
05.1999 - 10.1999
  • Started up the initial implementation of EDI204 for PPD suppliers and worked with ISD to implement it into production.
  • Captured backhaul revenue for the fleet that contributed to the bottom line of Wal-mart Fleet revenue.

Driver Coordinator & Backhaul Coordinator & Dispatcher

Wal-mart Stores Inc.
Bentonville, AR
08.1995 - 03.1999
  • I helped start up DC/Transportation 6835 Ottawa, KS and managed about 50 drivers directly, and about 100+ indirectly.
  • Also worked in the backhaul department to utilize all drivers that came within my coverage area, main focus was to cut down on empty miles and increase backhaul revenue.
  • Dispatched drivers on store loads and relay freight.

Education

High School -

Wellsville High School
01.1985

Skills

  • Reporting oversight
  • Talent development
  • Operations management
  • Data-driven decision making
  • Equipment decommissioning
  • Resource allocation
  • Operations planning
  • Troubleshooting and problem resolution
  • Cross-functional team leadership
  • Corporate communications
  • Documentation and reporting
  • Logistics support services
  • Cross-functional communication
  • Cross-functional collaboration
  • Logistics operations management
  • Technical support understanding
  • Work Planning and Prioritization
  • Schedule coordination
  • Conflict management
  • Technical support expertise
  • Project management
  • Problem-solving
  • Training and mentoring
  • Teamwork and collaboration

References

Available upon request

Timeline

Sr Manager Product

Walmart
05.2019 - Current

Manager Product

Wal-mart Stores Inc.
07.2010 - 05.2019

Systems Manager Traffic

Wal-mart Stores Inc.
10.1999 - 07.2008

Backhaul Analyst

Wal-mart Stores Inc.
05.1999 - 10.1999

Driver Coordinator & Backhaul Coordinator & Dispatcher

Wal-mart Stores Inc.
08.1995 - 03.1999

High School -

Wellsville High School

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Karen S. Hoag