Karen Simmons
Roselle,NJ
Summary
Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supervisor of School Psychologists
New York City Public Schools
New York, NY
09.2009 - 06.2025
- Coordinated interactions among parents, teachers, and administration.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Developed and implemented NJ Department of Education policies and procedures to ensure efficiency and accuracy of workflows.
- Created new strategies for improving customer service standards within the organization.
- Developed strategies to improve team performance and productivity.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Education
Advance Diploma in Mental Health Counseling - Mental Health
Alfred University
Alfred, NY05-2020
Master of Science - School Leadership
Mercy University
Dobbs Ferry, NY05-2006
Master of Science - School Psychology
Mercy University
Dobbs Ferry, NY05-2003
Skills
- Team leadership
- Communication skills
- Interdepartmental collaboration
- Data analysis
- Training and development
- Staff development
- Documentation and reporting
- Department organization
- Policy and procedure development
- Problem-solving
Certification
- New Jersey certification in School Leadership
- New Jersey certification in School Psychology
Timeline
Supervisor of School Psychologists
New York City Public Schools
09.2009 - 06.2025
Advance Diploma in Mental Health Counseling - Mental Health
Alfred University
Master of Science - School Leadership
Mercy University
Master of Science - School Psychology
Mercy University