Karen Sitka
Supervisor
Bristol,CT
Summary
Dynamic and results-driven Licensed Massage Therapist with extensive experience at State of CT DDS. Expert in Swedish and deep tissue massage, enhancing client wellness through tailored techniques. Proven leadership in team environments, fostering collaboration and improving customer satisfaction. Committed to delivering exceptional therapeutic experiences while managing administrative tasks efficiently.
Overview
32
32
years of professional experience
Work History
License Massage Therapist
Self-employeed
12.2014 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Improved overall wellness by advising clients on proper body mechanics and stretching exercises.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
- Skillfully addressed diverse client needs by adapting massage modalities accordingly while adhering to appropriate pressure levels throughout each session''s duration.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Assisted with administrative tasks such as updating patient records, processing payments, and managing inventory of supplies when necessary.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
Supervisor Developmental Service Worker
State Of Ct DDS
09.1993 - 09.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
High School Diploma -
05.2001 -
No Degree - Massage Therapy
05.2001 -
Skills
Swedish massage
Timeline
License Massage Therapist - Self-employeed
12.2014 - Current
Bristol Central High School - High School Diploma,
05.2001 -
CCMT - No Degree, Massage Therapy
05.2001 -
Supervisor Developmental Service Worker - State Of Ct DDS
09.1993 - 09.2025
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