Dedicated professional with strong customer service and team leadership skills. Experienced in supporting classroom instruction and enhancing student engagement. Committed to improving operational efficiency through effective time management and decision-making.
Work History
ICS Paraprofessional
6 Years
Cypress Fairbanks Independent School District | 08.2020 - Current
Collaborated with teachers to implement behavior management strategies and enhance student engagement.
Monitored student progress, providing feedback to educators on academic performance and behavioral trends.
Supported classroom instruction by facilitating small group activities and individualized student assistance.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Assistant Manager
2 Years 4 Months
Barnes & Noble Education/Lone Star College | 04.2018 - 08.2020
Coordinated staff schedules to optimize store operations and enhance customer service experiences.
Implemented training programs for new employees, improving onboarding efficiency and team performance.
Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Supervised day-to-day operations to meet performance, quality and service expectations.
Assistant Manager
4 Months
Follett Bookstore | 12.2017 - 04.2018
Led team meetings to communicate goals, share feedback, and foster a collaborative work environment.
Enhanced customer engagement through effective communication, resolving issues promptly to ensure satisfaction.
Implemented training programs for new employees, improving onboarding efficiency and team performance.
Analyzed sales data to identify trends, informing strategic decisions on product selection and pricing.
Developed strong working relationships with staff, fostering a positive work environment.
Assistant Store Manager
4 Months
Follett Bookstore | 12.2017 - 04.2018
Coordinated visual merchandising strategies to improve product presentation and sales.
Assisted in training new staff on policies, procedures, and product knowledge.
Supported daily operations to enhance customer service and store efficiency.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.