Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Snipes

North Augusta,SC

Summary

Creative professional with a proven track record in education and healthcare, excelling at ESS as a Substitute Teacher and Paraprofessional certified. Skilled in classroom management and relationship building, I foster positive learning environments and enhance student engagement. Recognized for my adaptability and commitment to student success, I consistently deliver exceptional support and guidance to students.

Overview

25
25
years of professional experience

Work History

Substitute Teacher / Paraprofessional

ESS
09.2017 - 12.2021
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

Nursing Unit Clerk PCA

University Hospital Augusta Georgia
12.2004 - 03.2012
  • Expedited admissions, transfers, and discharges by coordinating with other departments and facilities as necessary.
  • Enhanced patient care by efficiently managing medical records and coordinating with healthcare professionals.
  • Maintained confidentiality at all times while handling sensitive medical documents, adhering strictly to HIPAA guidelines.
  • Streamlined communication between nurses, doctors, and patients for better treatment outcomes.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted in reducing errors through careful verification of physician orders for tests, medications, and treatments.

Billing / Contract Account Manager

Rural Metro Ambulance
01.2000 - 12.2004
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Enhanced team performance with regular training sessions on product knowledge and customer service excellence.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Accounts Payable and Receivable Clerk

Medical College of Georgia
01.1998 - 01.2000
  • Resolved complex billing disputes between vendors or clients to ensure smooth operations and minimize delays in payment processing.
  • Maintained detailed aging reports on outstanding balances owed, enabling accurate assessment of company''s cash position at any given time.
  • Managed electronic payment systems to streamline payment processes and reduce errors.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.

Sales Associate / Manager

LensCrafters
09.1996 - 01.1998
  • Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
  • Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
  • Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
  • Cultivated a positive work environment that fostered teamwork and motivated employees to excel in their roles.

Education

Associate of Science - Nursing

University of Augusta
Augusta, GA

Associate of Science - Core Curriculum

Aiken Technical College
Graniteville, SC

High School Diploma

Midland Valley High School
Graniteville,SC
06.1996

Skills

  • Classroom management
  • Adaptable
  • Relationship building and management
  • Student engagement
  • Positive reinforcement
  • Behavior management
  • Safety awareness

Timeline

Substitute Teacher / Paraprofessional

ESS
09.2017 - 12.2021

Nursing Unit Clerk PCA

University Hospital Augusta Georgia
12.2004 - 03.2012

Billing / Contract Account Manager

Rural Metro Ambulance
01.2000 - 12.2004

Accounts Payable and Receivable Clerk

Medical College of Georgia
01.1998 - 01.2000

Sales Associate / Manager

LensCrafters
09.1996 - 01.1998

Associate of Science - Nursing

University of Augusta

Associate of Science - Core Curriculum

Aiken Technical College

High School Diploma

Midland Valley High School

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