Karen Sookram
Jamaica,NY
Summary
Detail-oriented brand associate with over eight years of experience in visual merchandising and promotional material creation. Proven ability to collaborate effectively with teams to enhance product visibility and drive sales, while maintaining a strong focus on customer engagement.
Overview
16
16
years of professional experience
Work History
Brand Associate
Paradies Lagardere
Jamaica, NY
04.2017 - Current
- Collaborated with team members on product launches and events.
- Maintained inventory of promotional items and marketing collateral.
- Assisted customers with product selection and provided information about the brand.
- Organized sales floor displays to maximize visibility of products.
- Handled cash register transactions accurately and efficiently.
- Restocked shelves with merchandise as needed.
- Trained new associates on store policies and procedures.
- Processed returns according to company policy.
- Provided excellent customer service at all times.
- Performed daily opening and closing duties including counting money in the register drawer.
- Created and managed promotional materials for in-store events.
- Connected closely with colleagues and collaborated successfully to achieve group goals.
- Designed engaging visual displays to enhance customer shopping experiences.
Sales Associate
Macys Department Store
Valley Stream, New York
11.2014 - 03.2015
- Assisted customers with product selection and inquiries.
- Processed sales transactions using point-of-sale systems.
- Provided excellent customer service to enhance shopping experience.
- Educated customers about promotions and special offers.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
Cashier
K Pat & Sons Beverage
Richmond Hill, New York
11.2009 - 12.2011
- Managed cash register and balanced daily cash drawer.
- Assisted customers with product inquiries and recommendations.
- Maintained clean and organized checkout area for optimal service.
- Handled product returns and exchanges per store policy.
- Monitored inventory levels and restocked shelves as needed.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
GED -
LaGuardia Community College
Long Island City, NY01-2011
Skills
- Visual merchandising
- Promotional material creation
- Customer relationship management
- Inventory management
- Product knowledge
- Sales forecasting
- Cash register operation
- Problem solving
- Effective communication
- Attention to detail
Timeline
Brand Associate
Paradies Lagardere
04.2017 - Current
Sales Associate
Macys Department Store
11.2014 - 03.2015
Cashier
K Pat & Sons Beverage
11.2009 - 12.2011
GED -
LaGuardia Community College