Karen Spencer
Millington,MI
Summary
Experienced Technical Product Manager supporting banking platforms and customer-facing applications. Builds strong partnerships across operations, technology, risk, and vendor teams; defines requirements, prioritizes backlogs, and guides agile delivery to align execution with bank strategy and user needs.
Overview
31
31
years of professional experience
Work History
Technical Product Manager
Comerica Bank
Millington, Michigan
10.1998 - 10.2026
- Supported digital banking product roadmaps for financial services platforms.
- Helped define product requirements for customer-facing banking applications and services.
- Coordinated agile delivery across engineering, testing, support teams to ensure timely project completion.
- Prioritized backlog items based on bank strategy and user feedback.
- Communicated product updates to executives and business units, enhancing transparency and stakeholder engagement.
- Demonstrated expertise in resourcing, scheduling, budgeting, risk management and overall project leadership.
- Led collaboration between teams from different departments to ensure successful delivery of projects.
- Translated epics into stories to enable development teams to understand scope and prepare user stories to support iterative delivery of product.
- Developed product roadmaps and strategies to align new products with market demands and business goals.
- Conducted customer and stakeholder interviews to identify needs and requirements.
- Documented system specifications, use cases, business rules, process flows and other technical details associated with the product launch.
- Maintained close connection with project personnel to quickly identify and resolve problems.
Computer Technican
CDI Staffing
Troy, Michigan
03.1996 - 10.1998
- Advised business users on technical solutions and system capabilities
- Troubleshot and resolved problems with programs and systems.
- Supported software implementation with client training and troubleshooting expertise.
- Configured software settings to match client workflows and standards
- Trained users on applications, tools, and process updates
- Conducted training sessions on the use of new technology tools and products.
- Documented system changes, procedures, and technical recommendations
Education
Some College (No Degree) - Information Technology
Lansing Community College
Lansing, MISkills
- Agile project management
- Requirements gathering
- User story development
- Product strategy
- Financial technology
- Stakeholder engagement
Timeline
Technical Product Manager
Comerica Bank
10.1998 - 10.2026
Computer Technican
CDI Staffing
03.1996 - 10.1998
Some College (No Degree) - Information Technology
Lansing Community College