Karen Stephan
Elkhart,IN
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
30
30
years of professional experience
Work History
Office Manager
Michiana Eye Center
08.2011 - Current
- Optical Assistant/Technician including preliminary testing of patients and special testing.
- Provided exceptional customer service when addressing patient inquiries or concerns during the exam, via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Office Manager
Optometric Associates
04.1995 - 08.2011
- Maintained accurate financial records by reconciling accounts payable/receivable transactions and payroll to ensure balanced accounts.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Served as a liaison between and staff members and doctors facilitating open channels of communication to address concerns or issues promptly.
Education
Associate of Applied Science - Management
Muskegon Business College
Muskegon, MI06-1988
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Employee training
Timeline
Office Manager
Michiana Eye Center
08.2011 - Current
Office Manager
Optometric Associates
04.1995 - 08.2011
Associate of Applied Science - Management
Muskegon Business College
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