Summary
Overview
Work History
Education
Skills
Timeline
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Karen stevenson

Fort Wayne,Indiana

Summary

Dynamic and results-oriented professional with extensive experience at FedEx:Ground, adept in warehouse safety and team collaboration. Proven track record of enhancing package handling efficiency and reducing damage rates through meticulous attention to detail and adherence to safety protocols. Skilled in fostering a productive work environment and achieving high customer satisfaction ratings by consistently meeting quality standards.

Overview

26
26
years of professional experience

Work History

Package Handler

FedEx:Ground
11.2017 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.

Manager

Phil's One Stop
07.2012 - 11.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Oven Operator

Rea Magnet Wire Company
04.1999 - 01.2010
  • Checked temperature control to maintain proper conditions.
  • Collaborated with maintenance technicians to troubleshoot equipment issues, minimizing downtime.
  • Adapted quickly to changing demands or priorities while maintaining focus on achieving desired outcomes efficiently and effectively.
  • Improved production efficiency by consistently monitoring and adjusting oven temperatures and conveyor speeds.
  • Ensured product quality by conducting regular visual inspections and removing any defective items.
  • Maintained work area and equipment to comply with company and sanitary standards.
  • Served as a reliable resource for colleagues seeking assistance or guidance in oven operation procedures, fostering a positive and supportive work environment.
  • Observed, maintained and addressed issues to prevent and reduce waste.
  • Demonstrated strong problem-solving skills when faced with unexpected challenges during oven operation or production processes.
  • Maintained a clean and safe work environment by adhering to company safety guidelines and performing routine equipment checks.
  • Provided training for new hires, ensuring that all team members were knowledgeable about oven operation procedures and safety standards.
  • Participated in regular team meetings to discuss progress towards goals, share best practices, address challenges, and celebrate successes.
  • Reviewed bonding and process specifications, blueprints and production schedules to perform sequences.
  • Reduced and eliminated downtime to drive quality of products.
  • Performed inspections throughout processes to meet quality standards.
  • Maintained accurate records of production data, including product weights, temperatures, and timings to ensure consistent results across batches.
  • Contributed to the achievement of high customer satisfaction ratings by producing consistent, high-quality baked goods.
  • Reacted calmly and quickly in emergency situations to best provide support for employees and seek additional help.
  • Kept operations in compliance with company targets, safety requirements and legal statutes.
  • Documented daily activities efficiently and accurately with accurate company logs.
  • Scheduled and performed informal inspections to identify safety and operational concerns.
  • Carefully reviewed daily work orders to maintain accuracy, reduce material waste and increase overall productivity.
  • Operated equipment such as lift trucks, bobcats and cranes to transport materials and products.
  • Maintained safe operations of Type furnace melting metal such as aluminum and copper.
  • Closely watched employee use of Type equipment, maintaining high standards of safety and quality in work zones.

Education

Associate Of Applied Science - Paralegal Studies

Ivy Tech Community College of Indiana
Fort Wayne, IN
05.2014

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Packaging
  • Adaptable to change
  • Loading and unloading
  • Stacking packages
  • Truck loading and unloading
  • Packing boxes
  • Workplace cleanliness
  • Sorting packages
  • Label reading
  • Fragile item handling
  • Truck loading
  • Package preparation
  • Shipping and receiving
  • Product packing
  • Maintaining equipment
  • Equipment operation
  • Order picking and processing
  • Pallet jack operation
  • Order picking
  • Material stacking
  • Freight handling
  • Shipment tracking
  • OSHA compliant
  • Shipping documentation
  • Package pickup and delivery
  • Forklift operation
  • Hand truck operation
  • Radio frequency equipment expertise
  • Quality control inspection
  • Record keeping
  • Physical stamina
  • Inventory management
  • Product identification
  • Report filing
  • Manual dexterity
  • Merchandise tracking
  • Pallet building
  • Shipment auditing
  • Skid building
  • Daily log maintenance
  • Package scanning
  • Package loading
  • Damage control

Timeline

Package Handler

FedEx:Ground
11.2017 - Current

Manager

Phil's One Stop
07.2012 - 11.2017

Oven Operator

Rea Magnet Wire Company
04.1999 - 01.2010

Associate Of Applied Science - Paralegal Studies

Ivy Tech Community College of Indiana

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Karen stevenson