Karen Strojny
Frankfort,IL
Summary
Methodical Packer with 5+ years of hands-on experience stacking, piling and preparing goods for shipment. Skillful in maintaining accurate package databases and updating inventory counts. Comfortable working in fast-paced environments paired with excellent physical stamina and strength. Committed to meeting fulfillment needs and achieving all objectives.
Overview
6
6
years of professional experience
Work History
Scanner/Package Sorter
Esutures
Mokena, IL
03.2021 - Current
- Protected materials for transport by correctly packaging products in boxes and crates.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Completed daily orders with expert picking and packing of shipments.
- Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
Customer Service Associate
Advanced Health Services
Orland Park, IL
09.2020 - 03.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Scanner/Package Sorter
Esutures
Mokena, IL
09.2019 - 07.2020
- Protected materials for transport by correctly packaging products in boxes and crates.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Completed daily orders with expert picking and packing of shipments.
- Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
Medical Billing and Collections Specialist
Medical Reimbursement Services
Orland Park, IL
02.2019 - 09.2019
- Compiled and tracked outstanding balances owed to medical facilities.
- Corrected, completed and processed claims for multiple payer codes.
- Processed billing calls and answered questions from patients and third-party carriers.
- Logged charges and payments within Epic.
- Used data entry skills to accurately document and input statements.
Warehouse Sorter
Amazon
Joliet, IL
11.2015 - 02.2019
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Compared received packages against shipping documents.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Education
Associate of Science - Medical Office Management
Kaplan University
Davenport, IA05.2011
Skills
- Barcode Scanners
- Fee Collection
- Building Customer Trust and Loyalty
- Data Entry and Maintenance
- Attention to Detail
- Good Telephone Etiquette
- Flexible and Adaptable
- Dependable and Responsible
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Scanner/Package Sorter
Esutures
03.2021 - Current
Customer Service Associate
Advanced Health Services
09.2020 - 03.2021
Scanner/Package Sorter
Esutures
09.2019 - 07.2020
Medical Billing and Collections Specialist
Medical Reimbursement Services
02.2019 - 09.2019
Warehouse Sorter
Amazon
11.2015 - 02.2019
Associate of Science - Medical Office Management
Kaplan University
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