KAREN SUAREZ
Boca Raton,FL
Summary
Detail-oriented individual, adept at ensuring compliance with federal, state, and local laws, regulations, and standards. Proven record of reducing risk and improving operational efficiency through proactive audits and compliance reviews. Skilled in implementing and monitoring compliance policies and procedures.
Overview
17
17
years of professional experience
Work History
Compliance Auditor
Servantex
07.2023 - Current
- Perform comprehensive audits of Servantex operations to assess compliance with legal, regulatory, internal policy, and industry requirements.
- Evaluate employee and client files, contracts, payroll records, and other relevant documentation to ensure accuracy and adherence to regulations.
- Conduct interviews with employees, candidates, and company management to gather information and verify compliance.
- Evaluate Servantex policies and procedures to ensure they align with industry best practices and comply with applicable laws and regulations.
- Identify areas of non-compliance and make recommendations for improvement.
- Develop and implement compliance training programs for staff to enhance their understanding and adherence to regulations.
Compliance Officer
International Education Corp
05.2021 - 07.2023
- Audits and verifies placement documentation in student files to ensure the accuracy, completeness, and integrity of files
- Obtains written verification (EVL) of graduate employment from employers based on accredited-specific guidelines as well as verifies all self-employment documentation
- Acts as a liaison between the Career Services and Education Department to resolve any compliance issues
- Complies with all Federal, State, accreditation, and institutional policies and procedures
- Actively promotes the Company's mission, vision, and values statements and ensures colleagues incorporate these beliefs and values into their daily work ethic
- Communicates unresolved issues to management when appropriate
- Monitored and evaluated compliance systems and processes to identify areas of improvement
- Prepared and maintained compliance reports for management review
- Executed company compliance functions per government regulations
- Oversaw implementation of corrective actions and monitored response to identified issues and audits
- Monitored employee communications following the company e-surveillance program
- Planned, implemented, and oversaw risk-related programs and assisted with compliance questions
- Scheduled and initiated appropriate follow-up action to verify the correction of violations
- Collaborated with internal stakeholders to ensure compliance with internal policies and procedures
- Assisted in developing and implementing training programs for employees to improve awareness of compliance requirements
- Identified and reacted to changes in regulatory requirements impacting company obligations
- Assisted with regulatory and annual compliance examinations.
Financial Aid Officer
Everglades University
04.2017 - 05.2021
- Assist in clearing students' financial aid for processing
- Ensure the accuracy of student financial aid packaging for state and federal agencies
- Respond appropriately to student grievances and concerns
- Assess students' needs and counsel students (and parents) on financial assistance available to them
- Maintain confidentiality regarding all student financial aid-related matters
- Assist management with training current and new staff
- Assist the Director, Regional Director, and Assistant Director as requested
- Review reports identifying high balance issues and contact students to clear files and receive funds in a timely manner
- Assisted in selecting financial award candidates using electronic databases to certify loan eligibility
- Approved loans within specified limits and referred loan applications outside those limits to management for approval
- Met with applicants to obtain information for loan applications and to answer questions about the process
- Stayed abreast of new types of loans, financial services, and products to better meet customers' needs.
National Accounts Billing Manager
Careers USA
02.2016 - 04.2017
- Maintain confidentiality regarding all payroll and employee-related matters, records, I-9, W-2, and employee identification
- Personnel development; staff meetings; Staffing discussions and planning/interviews
- Record and coordinate the recording of new or changed pay rates in the payroll system or computer files
- Responsible for ensuring the timely and accurate processing of all employee payroll and their pay rates
- Provide training and communication to branch Managers and employees regarding payroll system and processes
- Built and closely managed relationships with customers at the buyer level and beyond to create or enhance partnerships.
Financial Servicer Officer
DKS Schwarzberg Financial Services
02.2014 - 03.2016
- Assist with student success data collection and documentation of all student interactions
- Engage with students, helping them navigate academic and non-academic resources on campus, online, and in the community
- Reconciled large financial accounts and ensure accurate and timely transmission of information to multiple third parties.
Administrative Assistant
CoWorx Staffing Services
06.2013 - 12.2013
- Maintain administrative staff by recruiting, selecting, orienting, and training employees
- Observe all the staff members' performance and give feedback based on their performance
- Ensure that all pre-hire requirements, drug screening, and background checks are consistently met.
Administrative Assistant
US International Corp
07.2012 - 12.2013
- Update and maintain databases such as mailing lists, contact lists, and client information
- Maintain office files and documents.
Financial Aid Manager
Kaplan University
04.2007 - 06.2012
- Plan, develop, and implement financial aid policies and processes following Federal, State, and University standards
- Assist in the design, testing, and implementation of all computer systems applications and quality control procedures
- Conduct Verification Specialist Team Lead responsibilities for the Boca site, verify & correct student files selected by the U.S Department of Education.
Education
BA - General Studies
Southern New Hampshire University
Manchester, NH04.2016
Coursework - Certificate Of FAO Training Program
Kaplan University
Boca Raton, FL05.2008
Coursework - Certificate Of Financial Aid Training Program
Kaplan University
Boca Raton, FL07.2007
AA - Liberal Arts
Miami Dade College
Miami, FL06.1995
Skills
- Goal Oriented & Self Motivator
- Microsoft Office Suite
- Risk Management Strategies
- Document Review
- Controls Tests
- Project Coordination
- Accreditation Standards
- Compliance Reviews
- Reporting Requirements
- State and Federal Regulations
- Regulation Enforcement
- Compliance Reporting
- Regulatory and Compliance Understanding
- Internal Audits
- Internal Policy Implementation
- Audit Planning
Languages
Spanish
Native or Bilingual
Timeline
Compliance Auditor
Servantex
07.2023 - Current
Compliance Officer
International Education Corp
05.2021 - 07.2023
Financial Aid Officer
Everglades University
04.2017 - 05.2021
National Accounts Billing Manager
Careers USA
02.2016 - 04.2017
Financial Servicer Officer
DKS Schwarzberg Financial Services
02.2014 - 03.2016
Administrative Assistant
CoWorx Staffing Services
06.2013 - 12.2013
Administrative Assistant
US International Corp
07.2012 - 12.2013
Financial Aid Manager
Kaplan University
04.2007 - 06.2012
BA - General Studies
Southern New Hampshire University
Coursework - Certificate Of FAO Training Program
Kaplan University
Coursework - Certificate Of Financial Aid Training Program
Kaplan University
AA - Liberal Arts
Miami Dade College
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