Dedicated professional with a track record of providing exceptional care and support as a Care Giver and enhancing customer satisfaction at Merrill Lynch. Excelled in time management and problem-solving, significantly improving efficiency. Skilled in data entry and elderly care, demonstrating compassion and precision in all tasks.
Assisted my Mom with daily Activities promoting independent living.
Ran errands, such as banking, groceries and picking up medications.
Assisted with dressing, grooming, meal preparation and administering medication.
Responded to Customer requests for information on their Accounts.
Handled escalated calls assuring the customers needs.
Resolved customer complaints and retained their loyalty for the company.