Karen Sutton
East New Market,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Clinical Nurse Manager
Tidal Health Group
Salisbury, MD
06.2021 - Current
- Identified physical, emotional and social needs of patients during daily planning and addressed critical issues immediately.
- Educated patients about treatment care plans.
- Assigned case managers to monitor progress of patients after discharge.
- Provided patients and loved ones with information about conditions, treatments, possible outcomes and at-home care.
- Provided strong leadership and guidance to nurses.
- Collaborated with department managers to correct problems and improve services.
- Established and maintained positive relationships with residents, physicians, hospital staff, patients and families.
- Mentored and coached nursing staff, listening to concerns and providing counsel.
- Completed daily rounds of nursing department while upholding acceptable nursing standards.
- Established rapport with medical and clinical staff and administration.
- Maintained quality care systems, standards and HIPAA confidentiality.
- Pursued opportunities and leveraged expertise to optimize patient care, improve outcomes and optimize performance of nursing team members.
- Collaborated with management teams in order to implement and evaluate programs and services.
- Supervised hiring, training and development of nursing and tech staff.
- Developed and arranged continuing education opportunities for staff to increase knowledge and skills.
- Evaluated performance of staff nurses, contributing to professional development.
- Reviewed charts for accuracy to reduce errors and verify completion of updates.
- Memorized and responded to crises codes.
- Facilitated communication by providing information and counseling to families.
- Managed over 22 nursing staff and 6 assistants caring for behavioral health patients.
REGISTERED NURSE, CVS COVID VACCINE SUPPORT
CapLeo Global Inc – CVS Pharmacy
Salisbury, MD
01.2021 - 04.2021
- Administered medications, tracked dosages and documented patient conditions.
- Used sterile techniques to prepare patients for procedures.
- Answered patient and family questions to educate on optimal treatment procedures.
- Interviewed patients to obtain medical history.
Behavioral Health Registered Nurse
Adventist Behavioral Health
Rockville , MD
06.2020 - 11.2020
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Collaborated with prescribing professionals to get patients necessary medications.
- Documented all medications administered to mental health patients, following instructions from physicians and healthcare providers.
- Discussed non-medical techniques such as yoga and meditation to help patients alleviate depression and anxiety.
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
- Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.
- Met patient needs by devising and coordinating highly tailored care plans for each individual.
- Tracked client movement on and off unit by documenting times and destinations of clients.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Behavioral Health Registered Nurse
Fastaff Nursing, Travel assignment
Baltimore, MD
09.2019 - 12.2019
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Collaborated with prescribing professionals to get patients necessary medications.
- Documented all medications administered to mental health patients, following instructions from physicians and healthcare providers.
- Discussed non-medical techniques such as yoga and meditation to help patients alleviate depression and anxiety.
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
- Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.
- Met patient needs by devising and coordinating highly tailored care plans for each individual.
- Tracked client movement on and off unit by documenting times and destinations of clients.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Assertive Crisis Team - ACT Team
Lower Shore Clinic
Cambridge, MD
10.2018 - 09.2019
- Documented behavioral incidents to keep accurate records.
- Completed patient reports daily and submitted to management for evaluation.
- Established and maintained professional working relationships with clients, staff and public.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Planned and implemented safe interventions consistent with treatment goals.
- Educated clients on important life skills, housekeeping and food preparation.
- Followed standard admissions procedures and documentation requirements for client intakes.
- Cultivated relationships with fellow staff members to enhance team collaboration.
- Assisted with execution of client activities, support groups and field trips.
- Engaged clients in therapeutic groups to promote coping skills, education and life skills.
Behavioral Health Unit Manager
Sheppard Pratt Psych Hospital
Towson, MD
01.2018 - 09.2018
- Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills or strategies for dealing with problems.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Counseled family members to assist in understanding, dealing with or supporting clients or patients.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Met with probation officers and police to exchange necessary information during treatment process.
Behavioral Health Unit Manager - Interim
Mobile Infirmary Medical Center
Mobile, AL
02.2015 - 11.2017
- Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained confidentiality of records relating to clients' treatment.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Counseled family members to assist in understanding, dealing with or supporting clients or patients.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Met with probation officers and police to exchange necessary information during treatment process.
Medical Assistant Program Instructor
Remington college
Mobile, AL
02.2014 - 12.2015
- Created homework assignments and handouts applicable to classroom lesson plans.
- Maintained student engagement and program retention by offering quality education and support for unique needs.
- Advised students one-on-one to help with educational and career planning decisions.
- Delivered education in line with governmental, accreditation and institutional policies and procedures.
- Helped students develop technical and soft skills necessary for successful medical assistant work.
- Guided and mentored students to fully develop abilities and knowledge outlined in course plans.
- Assessed students' knowledge and skills through assignments and exams.
- Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
- Held clinical simulation projects and provided each student with individual feedback.
- Passed out syllabi and informed students of course standards and learning objectives.
- Upheld patient safety standards by supervising students during medication administration.
- Managed daily operations by delivering laboratory instruction, curriculum implementation, student advisement and continuous improvement of industry best practices.
- Eliminated learning gaps and effectively instructed students by developing IEPs, utilizing wide variety of teaching aids and leveraging motivational and implementation strategies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Behavioral Health Supervisor, Nurse Manager
Adventist Health System
Cambridge, MD
11.2004 - 01.2012
- Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills or strategies for dealing with problems.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Prepared and maintained required treatment records and reports.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Developed and implemented treatment plans based on clinical experience and knowledge.
- Assessed patients for risk of suicide attempts or harmful behavior toward others.
- Counseled family members to assist in understanding, dealing with or supporting clients or patients.
- Referred patients or clients to community resources or specialists.
- Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
- Met with probation officers and police to exchange necessary information during treatment process.
Education
Bachelor of Science - BSN Nursing
Capella University
Minneapolis, MN05.2025
Nursing
Bishop State Community College
Mobile, AL05.1995
Skills
- Tracking Client Progress
- Nurse Education and Mentorship
- Suicide Precautions Expertise
- Extensive DSM-IV Knowledge
- Accomplished in Psychopharmacology
- Disease Diagnosis and Management
- Dissociative Disorders Competency
- Dual Diagnosis Expertise
- Psychiatric and Mental Health Care
- Psychiatric Population Familiarity
- Patient Health Education
- Unit Management and Leadership
- Clinical Quality Improvement
- Clinical Documentation
- Maintenance & Repair
- Good Work Ethic
- People Skills
- Friendly, Positive Attitude
- Problem Resolution
- Customer Service
- Conflict Resolution
- Active Listening
- Supervision & Leadership
- Relationship Building
Additional Information
- Served with the Army National Guard, 1989 - 1991
- Deployed to Desert Storm 1990, in country 6 months
- Honorable Discharge
Timeline
Clinical Nurse Manager
Tidal Health Group
06.2021 - Current
REGISTERED NURSE, CVS COVID VACCINE SUPPORT
CapLeo Global Inc – CVS Pharmacy
01.2021 - 04.2021
Behavioral Health Registered Nurse
Adventist Behavioral Health
06.2020 - 11.2020
Behavioral Health Registered Nurse
Fastaff Nursing, Travel assignment
09.2019 - 12.2019
Assertive Crisis Team - ACT Team
Lower Shore Clinic
10.2018 - 09.2019
Behavioral Health Unit Manager
Sheppard Pratt Psych Hospital
01.2018 - 09.2018
Behavioral Health Unit Manager - Interim
Mobile Infirmary Medical Center
02.2015 - 11.2017
Medical Assistant Program Instructor
Remington college
02.2014 - 12.2015
Behavioral Health Supervisor, Nurse Manager
Adventist Health System
11.2004 - 01.2012
Bachelor of Science - BSN Nursing
Capella University
Nursing
Bishop State Community College
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