- Enjoy participating in field hockey for overall physical and mental well-being
- Team Sports
- Swimming
- Rock Climbing
- Hiking
- Playing Sports
- Adventure Travel
- Road Trips
Karen Sylvia
Bristow,VA
Summary
Proven leader and effective problem-solver, adept in CPR and AED, with a track record of enhancing customer satisfaction at Millennium Pool Management and Panera Bread. Demonstrates strong communication and teamwork, significantly improving safety and service standards.
Overview
1
1
year of professional experience
1
1
Certificate
Work History
Lifeguard
Millennium Pool Management
05.2024 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
Kitchen Team Member
Panera Bread
11.2023 - 05.2024
- Collaborated with team members to expedite orders during peak hours, minimizing wait times for customers.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Participated in ongoing training sessions to stay current on industry trends and best practices for food preparation.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Enhanced customer satisfaction with timely and accurate food preparation, ensuring consistency in taste and presentation.
- Increased overall productivity through effective communication and teamwork with fellow kitchen staff members.
- Consistently met performance goals regarding speed of service, order accuracy, food quality, and cleanliness standards set forth by management.
- Supported management in maintaining health code compliance, conducting regular equipment maintenance checks, and addressing issues promptly.
- Provided exceptional service through positive interactions with both front-of-house staff members and customers when necessary.
Education
High School Diploma -
Kettle Run High School
Nokesville, VA12-2024
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- First aid
- Physical fitness
- Patience and empathy
- Team collaboration
- CPR and AED training
- CPR certified
- General maintenance
Interests
Certification
- CPR/AED for the Professional Rescuer - American Red Cross.
- Lifeguarding Certification - American Red Cross.
Timeline
Lifeguard
Millennium Pool Management
05.2024 - 09.2024
Kitchen Team Member
Panera Bread
11.2023 - 05.2024
- CPR/AED for the Professional Rescuer - American Red Cross.
- Lifeguarding Certification - American Red Cross.
High School Diploma -
Kettle Run High School
Extracurricular activities
High school field hockey for all 4 years.
Was apart of the business club DECA for 3 years
Was apart of Morgans Message for 4 years.
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