Karen Taff
Orlando,FL
Summary
Dynamic B2B VIP Strategic Accounts Manager at Williams-Sonoma, Inc., adept at leveraging financial analysis and relationship building to drive client satisfaction and retention. Proven track record in strategic planning and project management, successfully identifying new business opportunities and enhancing operational efficiency. Committed to delivering exceptional results in high-stakes environments.
Overview
32
32
years of professional experience
Work History
B2B VIP Strategic Accounts Manager - US/Canada
Williams-Sonoma, Inc.
Remote, FL
03.2024 - Current
- Analyzed market trends to identify new business opportunities.
- Managed client accounts to ensure satisfaction and retention.
- Oversaw budgeting processes to align with company objectives.
- Managed the accounts payable and receivable processes ensuring timely payments of invoices.
- Reviewed and approved monthly journal entries, account reconciliations, and financial statements.
- Developed reports that provided key insights into the company's financial performance.
Senior Interior Designer / Consultant
KMTAFF Interior Design
Remote, FL
02.2002 - 02.2025
- Interior design, consulting, budgeting, staging, styling, project management and procurement across North America.
- Generated cost estimates for furniture, fixtures, equipment, lighting, flooring and wall treatments.
- Monitored installation activities at the job site ensuring accuracy as per plan.
Remote Virtual Interior Design Specialist
Williams-Sonoma, Inc
08.2023 - 03.2024
- Created detailed floor plans and 3D renderings using design software.
- Assisted in selecting furnishings and decor for various residential projects.
- Provided expert advice on color palettes, materials, and finishes for designs.
Business to Business Strategic VIP Account Specialist - East Coast and Southeast Territories US
Williams-Sonoma, Inc.
Remote, FL
06.2022 - 08.2023
Training Specialist Supervisor - Customer Service
Williams-Sonoma, Inc.
03.2020 - 06.2022
- Trainer for all new hires working as a universal work from home customer service agent.
- Class sizes range from 100-160 individuals during given 4 week training process.
Buyer/Project Manager/Senior Interior Designer
Roberts Design Group - World Equestrian Center
Ocala, Florida
08.2019 - 11.2019
- Managed inventory levels to ensure adequate supply for equestrian events and operations.
- Coordinated with suppliers to negotiate pricing and delivery terms effectively.
- Analyzed vendor proposals to determine best purchasing options for design projects.
Senior Project Manager & Interior Designer
Suzanne Nichols Design Group
Winter Park, Florida
01.2017 - 07.2019
- Managed multiple design projects from conception to completion.
- Facilitated client meetings to gather requirements and provide updates.
- Developed project timelines and monitored progress continuously.
Pet Product Rep and Advisor
THE HIP HOUND, INC.
Remote, FL
01.2010 - 03.2018
Residential Interior Designer / Sales
Masterpiece Design Group, LLC
Winter Park, Florida
10.2015 - 11.2016
Interior Designer / High End Sales
Mitchell Gold + Bob Williams
Portland, Oregon
04.2010 - 11.2014
Project Manager/Senior Interior Designer
Project Development Services, Inc. (PDSI)
Orlando, Florida
08.2008 - 07.2009
Lead Sales / Interior Designer
Churchill Development Group / The VUE Lake Eola and Charlotte
Orlando, FL
12.2005 - 05.2008
Interior Designer / Sales
Transeastern Homes, Inc
Orlando, Florida
01.2004 - 07.2006
Interior Designer / Model Merchandising
Marc-Michaels Interior Design
05.2000 - 06.2001
Licensed Interior Designer
Creative Designs
Hilton Head Island, South Carolina
09.1996 - 01.1998
Licensed Interior Designer
Marshall Field's & Co
Chicago, Illinois
08.1993 - 08.1996
Designer / Sales
KRAVET FABRICS Merchandise Mart
Chicago, Illinois
04.1993 - 08.1993
Education
Bachelor's Degree - Furnishings & Interiors
University of Georgia
Skills
- Microsoft Office Tools
- Account Management
- Salesforce Sales Cloud
- Sales Management
- Financial reporting
- Audit coordination
- Relationship Building
- SharePoint
- Salesforce Lightning
- Adobe Acrobat
- Interior Design
- Financial analysis
- Internal auditing
- Business development
- Strategic planning
- Client account management
- Project management
- Team collaboration
Affiliations
- Peyton's Helping Paws
Founder & President · Jan 2012 - Present - Non Profit supporting animal rescue groups, foster homes and shelters across North America with donations of food, supplements, beds, leashes, toys, etc.
https://www.facebook.com/pawshelpingpaws/ - Therapy Dog Team Member - Orlando Health Hospitals
- Mastiff Rescue Florida & Oregon volunteer and adopter
- Animal Welfare • Arts and Culture • Disaster and Humanitarian Relief
Timeline
B2B VIP Strategic Accounts Manager - US/Canada
Williams-Sonoma, Inc.
03.2024 - Current
Remote Virtual Interior Design Specialist
Williams-Sonoma, Inc
08.2023 - 03.2024
Business to Business Strategic VIP Account Specialist - East Coast and Southeast Territories US
Williams-Sonoma, Inc.
06.2022 - 08.2023
Training Specialist Supervisor - Customer Service
Williams-Sonoma, Inc.
03.2020 - 06.2022
Buyer/Project Manager/Senior Interior Designer
Roberts Design Group - World Equestrian Center
08.2019 - 11.2019
Senior Project Manager & Interior Designer
Suzanne Nichols Design Group
01.2017 - 07.2019
Residential Interior Designer / Sales
Masterpiece Design Group, LLC
10.2015 - 11.2016
Interior Designer / High End Sales
Mitchell Gold + Bob Williams
04.2010 - 11.2014
Pet Product Rep and Advisor
THE HIP HOUND, INC.
01.2010 - 03.2018
Project Manager/Senior Interior Designer
Project Development Services, Inc. (PDSI)
08.2008 - 07.2009
Lead Sales / Interior Designer
Churchill Development Group / The VUE Lake Eola and Charlotte
12.2005 - 05.2008
Interior Designer / Sales
Transeastern Homes, Inc
01.2004 - 07.2006
Senior Interior Designer / Consultant
KMTAFF Interior Design
02.2002 - 02.2025
Interior Designer / Model Merchandising
Marc-Michaels Interior Design
05.2000 - 06.2001
Licensed Interior Designer
Creative Designs
09.1996 - 01.1998
Licensed Interior Designer
Marshall Field's & Co
08.1993 - 08.1996
Designer / Sales
KRAVET FABRICS Merchandise Mart
04.1993 - 08.1993
Bachelor's Degree - Furnishings & Interiors
University of Georgia
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