Karen Tatiana Carvajal Vargas
Software Quality Assurance and Manager professional with experience in manual and automated testing, as well as cross-functional project and operations management. Skilled in testing mobile applications, infotainment systems, and platform integrations including Android Auto and Apple CarPlay, as well as API testing, SQL validation, and Selenium automation within Agile and CI/CD environments. Experienced in managing and coordinating people, teams, and multiple concurrent projects to ensure successful end-to-end delivery of programs and initiatives. Strong ability to align priorities, assign tasks, track progress, and ensure projects are completed on time and meet quality standards through effective planning, execution, and communication. Strong background in quality assurance processes including functional, regression, integration, system, and exploratory testing, with a focus on improving software quality, performance, and user experience. Proven ability to collaborate with developers, product teams, and stakeholders to deliver high-quality solutions, resolve defects, and optimize workflows through root cause analysis and process improvement. Strong analytical, communication, and leadership skills with the ability to bridge technical execution and business objectives while ensuring accountability and results across teams.
Work History
Software Quality Assurance Engineer
4 Years 6 Months- As a Software Quality Assurance Engineer, I performed both manual and automated testing to ensure software quality, performance, and reliability across mobile applications, infotainment systems, and gaming platforms. I designed, wrote, and executed detailed test plans, test cases, and automated test scripts for functional, integration, system, regression, and exploratory testing within Agile development environments.
- I worked on testing the 7-Eleven mobile application integration with Android Auto and Apple CarPlay, validating application functionality, UI behavior, connectivity, voice commands, navigation flows, and overall user experience across multiple devices and vehicle infotainment platforms. I also performed API testing and validation using Postman and REST APIs to verify backend services, data accuracy, authentication, and system integrations related to the mobile application and connected vehicle features.
- Additionally, I contributed to testing the 7CG gaming platform by validating platform functionality, user workflows, feature integrations, performance, and stability across different environments. My experience includes defect tracking, root cause analysis, and collaboration with developers and product teams to troubleshoot and resolve software issues efficiently.
- I have experience supporting test automation efforts using Selenium WebDriver with knowledge of automation frameworks such as TestNG and the Page Object Model (POM) design pattern. I also used SQL for database validation and Git for version control while supporting automated testing processes integrated into CI/CD pipelines. Strong analytical, communication, and problem-solving skills allowed me to work independently while contributing effectively within collaborative QA and engineering teams.
Program Manager
7 Years 8 Months- Managed project timelines, ensuring alignment with budget constraints and stakeholder expectations.
- Streamlined communication processes between departments, enhancing collaboration and project efficiency.
- Analyzed market trends to inform strategic decisions on product development and marketing initiatives.
- Mentored junior team members, fostering a culture of continuous improvement and professional growth.
- Developed comprehensive project plans that aligned with company objectives and customer needs.
- Coordinated vendor relationships, negotiating contracts to optimize supply chain logistics for fragrance production.
- Oversaw quality assurance protocols, ensuring compliance with industry standards and enhancing product reliability.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Leveraged project management processes and tools to define and execute projects.
- Led cross-functional teams to develop and implement new fragrance product lines.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.