Karen Taylor
Accounting clerk
Tyler,TX
Overview
7
7
years of professional experience
Work History
Accounting Coordinator
Walmart
Tyler , TX
07.2004 - 07.2006
- Prepared monthly account reconciliations for multiple entities.
- Generated financial reports to support management decisions.
- Monitored cash flow activity to ensure sufficient funds were available for daily operations.
- Maintained accurate documentation for all financial transactions.
- Provided advice and assistance to department staff regarding accounting policies and procedures.
Bill Collection Clerk ; Assistant Clerk
The payment place
Tyler , TX
12.1999 - 07.2004
- Verified customer accounts and updated account information.
- Processed payments from customers and reconciled discrepancies.
- Researched and resolved customer inquiries regarding payment issues.
- Maintained accurate records of collections, payments, and adjustments.
- Contacted customers to negotiate payment arrangements or settlements on delinquent accounts.
- Managed a portfolio of assigned accounts while developing relationships with customers.
- Utilized various computer systems to manage data entry, tracking, reporting and other administrative tasks.
- Investigated customer disputes regarding billing errors or incorrect charges.
- Provided excellent customer service by responding promptly to customer inquiries or complaints.
- Developed strategies for collecting past due balances from customers.
- Ensured that all collected funds were deposited into company bank accounts within established timeframes.
- Monitored new regulations related to collections activities and ensured compliance at all times.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Answered customer questions regarding account discrepancies or problems.
- Accepted and processed customer payments and applied toward account balances.
- Received payments and posted amounts to customer accounts.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Spoke with customers to learn reasons for overdue payments and to review terms of credit contract.
- Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
- Encouraged customers to pay due amounts on credit accounts, claims or overdrawn checks.
Education
Some College (No Degree) - Business Administration
Some College (No Degree) -
Skills
- Account reconciliations proficiency
- Journal Entries
- Regulatory Compliance
- Proficient in [Software]
- Client Billing
- Verbal and written communication
- Payment Processing
- Invoice Processing
- Payroll Administration
- Deposit tracking
- Collections Management
- Administrative Staff Supervision
- Cost accounting
- General Ledger Management
- Internal Controls
- Staff Oversight
- Bank account reconciliations
- Bank Reconciliation
- Cash Flow Management
Timeline
Accounting Coordinator - Walmart
07.2004 - 07.2006
Bill Collection Clerk ; Assistant Clerk - The payment place
12.1999 - 07.2004
Jarvis Christian College - Some College (No Degree), Business Administration
Tyler Junior College - Some College (No Degree),