Overview
Work History
Education
Skills
Timeline
Karen Taylor

Karen Taylor

Accounting clerk
Tyler,TX

Overview

7
7
years of professional experience

Work History

Accounting Coordinator

Walmart
Tyler , TX
07.2004 - 07.2006
  • Prepared monthly account reconciliations for multiple entities.
  • Generated financial reports to support management decisions.
  • Monitored cash flow activity to ensure sufficient funds were available for daily operations.
  • Maintained accurate documentation for all financial transactions.
  • Provided advice and assistance to department staff regarding accounting policies and procedures.

Bill Collection Clerk ; Assistant Clerk

The payment place
Tyler , TX
12.1999 - 07.2004
  • Verified customer accounts and updated account information.
  • Processed payments from customers and reconciled discrepancies.
  • Researched and resolved customer inquiries regarding payment issues.
  • Maintained accurate records of collections, payments, and adjustments.
  • Contacted customers to negotiate payment arrangements or settlements on delinquent accounts.
  • Managed a portfolio of assigned accounts while developing relationships with customers.
  • Utilized various computer systems to manage data entry, tracking, reporting and other administrative tasks.
  • Investigated customer disputes regarding billing errors or incorrect charges.
  • Provided excellent customer service by responding promptly to customer inquiries or complaints.
  • Developed strategies for collecting past due balances from customers.
  • Ensured that all collected funds were deposited into company bank accounts within established timeframes.
  • Monitored new regulations related to collections activities and ensured compliance at all times.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Answered customer questions regarding account discrepancies or problems.
  • Accepted and processed customer payments and applied toward account balances.
  • Received payments and posted amounts to customer accounts.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Spoke with customers to learn reasons for overdue payments and to review terms of credit contract.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Encouraged customers to pay due amounts on credit accounts, claims or overdrawn checks.

Education

Some College (No Degree) - Business Administration

Jarvis Christian College, Hawkins, TX

Some College (No Degree) -

Tyler Junior College, Tyler, TX

Skills

  • Account reconciliations proficiency
  • Journal Entries
  • Regulatory Compliance
  • Proficient in [Software]
  • Client Billing
  • Verbal and written communication
  • Payment Processing
  • Invoice Processing
  • Payroll Administration
  • Deposit tracking
  • Collections Management
  • Administrative Staff Supervision
  • Cost accounting
  • General Ledger Management
  • Internal Controls
  • Staff Oversight
  • Bank account reconciliations
  • Bank Reconciliation
  • Cash Flow Management

Timeline

Accounting Coordinator - Walmart
07.2004 - 07.2006
Bill Collection Clerk ; Assistant Clerk - The payment place
12.1999 - 07.2004
Jarvis Christian College - Some College (No Degree), Business Administration
Tyler Junior College - Some College (No Degree),
Karen TaylorAccounting clerk