Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Karen Tindall

Title and Escrow
MANCHESTER,Tennessee
Karen Tindall

Summary

Proven leader in escrow management, adept at streamlining processes to expedite closing transactions, significantly enhancing client satisfaction at Foundation Title And Escrow. Excelled in fostering strong relationships and managing staff at First Preston, demonstrating exceptional decision-making and customer service skills. Achieved recognition for surpassing performance targets, embodying analytical prowess and proficiency in Microsoft Office to drive results.

Overview

14
years of professional experience

Work History

Foundation Title And Escrow

Sr Escrow Officer
10.2018 - Current

Job overview

  • Maintained strict adherence to regulatory requirements and industry best practices when handling sensitive client information and funds during the escrow process.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Followed-up on status of releases, policies, and return of recorded documents.
  • Prepared and delivered projected HUD-1 settlement statements to lender upon request.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Communicated requirements and title exception information to clients.
  • Opened incoming orders and set up escrow files within Number hours of receiving purchase agreement.
  • Reduced closing timeframes for residential and commercial properties by streamlining escrow processes and coordinating with relevant parties.
  • Enhanced client satisfaction by efficiently managing complex escrow transactions and providing exceptional customer service.
  • Fostered strong relationships with clients, lenders, agents, and attorneys to facilitate smooth escrow transactions and maintain a high level of referral business.
  • Conducted regular audits of escrow accounts to ensure accuracy, compliance, and proper funds disbursement upon closing.
  • Contributed to the company''s growth by consistently exceeding performance targets and earning recognition for outstanding service quality within the industry.
  • Organized educational seminars for real estate agents to keep them informed on current industry trends and regulatory changes affecting the escrow process.
  • Developed new business opportunities by actively participating in networking events and building strategic partnerships within the real estate community.

Realty Title

Escrow Officer
06.2016 - 10.2018

Job overview

  • Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
  • Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
  • Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
  • Collaborated with real estate agents and lenders to expedite closing times on property sales.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
  • Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.

First Preston

Contract Review and Closing Specialist
09.2010 - 06.2016

Job overview

  • Coordinated with sellers, buyers, escrow agents, and real estate agents to complete loan submissions and scheduled closing dates.
  • Managed multiple concurrent transactions while maintaining attention to detail, ensuring all timelines were met without sacrificing accuracy or customer satisfaction levels.
  • Ensured compliance with federal and state regulations through diligent preparation and review of closing documents.
  • Supported colleagues during high volume periods, fostering a collaborative work environment where everyone was able to excel under pressure.
  • Contributed to team success by proactively identifying areas for improvement in workflows or procedures.
  • Kept clients informed throughout each step of the closing process, ensuring clear expectations were set from the outset.
  • Enhanced customer satisfaction by providing timely updates and addressing concerns promptly throughout the closing process.
  • Maximized efficiency by creating a comprehensive checklist to track tasks required for each closing transaction.
  • Demonstrated adaptability when faced with regulatory changes, quickly learning new requirements and incorporating them into daily operations without compromising quality or efficiency of service delivery.

Education

Mt. Juliet High School
Mount Juliet, TN

from College Bound Track
05.1982

Skills

  • Real Estate Closing Processes
  • Closing Document Preparation
  • Escrow Standards
  • Underwriting guidelines
  • Loan Document Packages
  • Closing transactions
  • Funds Disbursement
  • Escrow management
  • Customer service-focused
  • Decision-Making
  • Microsoft Office
  • Analytical and Critical Thinking
  • Data Entry
  • Staff Management
  • Collections Management
  • Remote Video Conferencing

Timeline

Sr Escrow Officer

Foundation Title And Escrow
10.2018 - Current

Escrow Officer

Realty Title
06.2016 - 10.2018

Contract Review and Closing Specialist

First Preston
09.2010 - 06.2016

Mt. Juliet High School

from College Bound Track

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Karen TindallTitle and Escrow