Summary
Overview
Work History
Education
Skills
Timeline
Generic

KAREN TOM

The Colony,TX

Summary

Dynamic and compassionate caregiver with a proven track record at Momentus Health Management INC, excelling in client relationship management and meal preparation. Demonstrated ability to collaborate with healthcare professionals, ensuring clients' safety and comfort. Achieved a significant reduction in client stress levels through empathetic support and efficient housekeeping, enhancing overall client wellbeing.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills. Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Professional cleaner with strong focus on maintaining high standards and delivering consistent results. Known for effective team collaboration and adaptability to changing needs. Skilled in sanitizing, organizing, and using cleaning equipment. Reliable, hardworking, and always ready to meet demands of job.

Overview

25
25
years of professional experience

Work History

Personal Care Attendant

Momentus Health Management INC
11.2023 - Current
  • Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
  • Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Offered emotional support when needed establishing trust between me as the attendant and my patient.
  • Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
  • Monitored vital signs regularly, promptly reporting any concerns or changes in the client''s condition to healthcare providers.

Delivery Driver

Pizzahut
02.2015 - 04.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Personal Care Attendant

Curo Health Services
06.2022 - 06.2023
  • Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
  • Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.

Retail Department Manager

Walmart
03.2005 - 11.2016
  • Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Led meetings with store management to discuss goals, challenges faced within the department as well as successful tactics to be implemented across the organization.
  • Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
  • Collaborated with other department managers to develop cross-functional promotions that drove store-wide sales growth.
  • Implemented loss prevention measures that significantly reduced instances of theft or damage within the department.
  • Maximized profitability by optimizing pricing strategies, promotional activities, and product placements within the department.
  • Improved stock management processes by implementing an accurate tracking system that minimized discrepancies between physical inventory counts and recorded data.
  • Reduced employee turnover rate through establishing a positive work environment and fostering strong team dynamics.
  • Conducted regular performance evaluations for staff members, identifying opportunities for improvement and offering constructive feedback.
  • Managed the hiring process for new employees, ensuring a thorough screening of candidates and selecting top-quality talent to join the team.
  • Built strong relationships with vendors to negotiate favorable terms for product purchases, ensuring quality merchandise at competitive prices.

Make Ready Cleaner

Contract Labor
03.2000 - 04.2007
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.

Education

High School Diploma -

Mt. Rainier High School
DesMoines, WA

Associate of Arts - No Degree

Collin County Community College
Plano, TX

No Degree - Cosmetology

South Seattle Community College
Seattle, WA

Associate of Applied Science - Mortuary Science

Dallas Institute of Funeral Service
Dallas, TX
06-2027

Skills

  • Provides emotional support and client relationship management with compassionate care giving
  • Grooming and Dressing assistance
  • Meal planing and preparation
  • Customer service and relations
  • Uses critical thinking for problem resolution
  • Valid Driver's license
  • Attention to detail
  • Great time management, dependable, punctual and reliable
  • Safe driver
  • Cleaning and sanitizing skills
  • Quick learner that can Multitask
  • Positive attitude, productive and efficient
  • Flexible schedule
  • Safe food handling, preparation and quality control
  • Cash register operation
  • Inventory management
  • Performance monitoring
  • Financial forecasting
  • Employee training
  • Task delegation

Timeline

Personal Care Attendant

Momentus Health Management INC
11.2023 - Current

Personal Care Attendant

Curo Health Services
06.2022 - 06.2023

Delivery Driver

Pizzahut
02.2015 - 04.2024

Retail Department Manager

Walmart
03.2005 - 11.2016

Make Ready Cleaner

Contract Labor
03.2000 - 04.2007

High School Diploma -

Mt. Rainier High School

Associate of Arts - No Degree

Collin County Community College

No Degree - Cosmetology

South Seattle Community College

Associate of Applied Science - Mortuary Science

Dallas Institute of Funeral Service
KAREN TOM