Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Torres

Orlando,FL

Summary

Hardworking and dedicated individual with experience in both housekeeping and breakfast service roles. Efficient at managing multiple tasks while maintaining high standards of cleanliness and guest service. Seeking to contribute strong organizational and customer service skills in a hospitality environment.

Overview

Work History

Housekeeper

Hampton Inn & Suites Orlando Airport Gateway Village
05.2024 - Current
  • Perform daily cleaning and maintenance of guest rooms, ensuring all areas are tidy and well-sanitized.
  • Replenish guest room supplies such as towels, toiletries, and linens.
  • Report maintenance issues and damages to supervisors for prompt resolution.
  • Adhere to safety protocols and standards to maintain a healthy environment.
  • Assist guests with special requests to ensure a positive experience during their stay.
  • Organize and stock linen carts to ensure all supplies are available for the next shift.
  • Greet guests in the hallways and respond courteously to their questions and requests.
  • Changed bed linens and collected soiled linens for cleaning.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.

Breakfast Attendant

Hampton Inn & Suites Orlando Airport Gateway Village
05.2024 - Current
  • Prepare and serve breakfast for hotel guests, ensuring a clean, welcoming dining area.
  • Monitor food supply levels and restock items as needed throughout breakfast service.
  • Handle guest inquiries and provide excellent customer service.
  • Maintain food safety standards by regularly cleaning kitchen and dining areas.
  • Collaborate with the housekeeping and front desk teams to ensure a seamless guest experience.
  • Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
  • Prepare hot and cold food items in a timely manner to ensure a fresh supply for guests.
  • Restock food items and condiments and ensure proper rotation of stock to minimize waste.

Education

High School Diploma -

Jose Maria Egas
Guayaquil, Ecuador
06-2013

Skills

  • Strong attention to detail and organizational skills
  • Excellent time management and multitasking abilities
  • Knowledge of cleaning and sanitation procedures
  • Customer service-focused with strong interpersonal communication
  • Ability to work effectively in a fast-paced environment
  • Proficient in maintaining safety and hygiene standards
  • Team player with a positive attitude and willingness to assist others
  • Safe cleaning with chemicals
  • Deep cleaning
  • Laundry Management
  • Guest amenity replenishment

Timeline

Housekeeper

Hampton Inn & Suites Orlando Airport Gateway Village
05.2024 - Current

Breakfast Attendant

Hampton Inn & Suites Orlando Airport Gateway Village
05.2024 - Current

High School Diploma -

Jose Maria Egas
Karen Torres