Hardworking and dedicated individual with experience in both housekeeping and breakfast service roles. Efficient at managing multiple tasks while maintaining high standards of cleanliness and guest service. Seeking to contribute strong organizational and customer service skills in a hospitality environment.
Work History
Housekeeper
Hampton Inn & Suites Orlando Airport Gateway Village
05.2024 - Current
Perform daily cleaning and maintenance of guest rooms, ensuring all areas are tidy and well-sanitized.
Replenish guest room supplies such as towels, toiletries, and linens.
Report maintenance issues and damages to supervisors for prompt resolution.
Adhere to safety protocols and standards to maintain a healthy environment.
Assist guests with special requests to ensure a positive experience during their stay.
Organize and stock linen carts to ensure all supplies are available for the next shift.
Greet guests in the hallways and respond courteously to their questions and requests.
Changed bed linens and collected soiled linens for cleaning.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Breakfast Attendant
Hampton Inn & Suites Orlando Airport Gateway Village
05.2024 - Current
Prepare and serve breakfast for hotel guests, ensuring a clean, welcoming dining area.
Monitor food supply levels and restock items as needed throughout breakfast service.
Handle guest inquiries and provide excellent customer service.
Maintain food safety standards by regularly cleaning kitchen and dining areas.
Collaborate with the housekeeping and front desk teams to ensure a seamless guest experience.
Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
Prepare hot and cold food items in a timely manner to ensure a fresh supply for guests.
Restock food items and condiments and ensure proper rotation of stock to minimize waste.
Education
High School Diploma -
Jose Maria Egas
Guayaquil, Ecuador
06-2013
Skills
Strong attention to detail and organizational skills
Excellent time management and multitasking abilities
Knowledge of cleaning and sanitation procedures
Customer service-focused with strong interpersonal communication
Ability to work effectively in a fast-paced environment
Proficient in maintaining safety and hygiene standards
Team player with a positive attitude and willingness to assist others
Safe cleaning with chemicals
Deep cleaning
Laundry Management
Guest amenity replenishment
Timeline
Housekeeper
Hampton Inn & Suites Orlando Airport Gateway Village
05.2024 - Current
Breakfast Attendant
Hampton Inn & Suites Orlando Airport Gateway Village