Karen Tran
Pasco
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
1
1
year of professional experience
Work History
Cashier
Columbia Basin College Bookstore
09.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of the store to enhance the customer experience.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise.
- Stocked, tagged and displayed merchandise as required.
Barista
Starbucks
06.2024 - 02.2025
- Flexibly filled roles, covered different shifts/locations, according to the team’s rapidly evolving needs
- Reliably served customers by fulfilling orders correctly, with consistent quality, and within a timely manner, even during high pressure peak periods of the day
- Connected with customers by getting to know regulars and by helping the team navigate challenging, emotionally charged interactions with customers when conflicts arose
- Collaborated with teammates to help each member improve at the skills they struggled with
- Gracefully handled periods of severe staff shortages and resource limitations
Education
Health Science Associate - Science
Columbia Basin College
Pasco, WA06-2026
High School Diploma - undefined
Westminster High School
Westminster, CA01.2022
Skills
- Bilingual - California Seal of Biliteracy
- Customer service
- Team collaboration
- POS system operations
- Written and verbal communication
- Patience and empathy
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Interests
- Baking
- Reading
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Cashier
Columbia Basin College Bookstore
09.2025 - Current
Barista
Starbucks
06.2024 - 02.2025
High School Diploma - undefined
Westminster High School
Health Science Associate - Science
Columbia Basin College