Karen Treadway
Castroville,TX
Summary
Played a key role in growing small business from 11 to 60 employees, from hiring to managing payroll, HR and insurance. Oversaw financial aspect of business, managing accounts, reconciliation and accounts payable and receivable. Company grew from one million to ten million in gross revenue and added second location.
Proficient in account management and reconciliation, scheduling and maintaining appointments and calendars, and data entry.
Looking for part-time, remote data entry, bookkeeper or virtual assistant position.
Overview
12
12
years of professional experience
Work History
Chief Operating Officer
Pasco Iron And Metal
03.2017 - 01.2022
- Managed company's daily business operations and administration. Compiled company reports, implemented business strategies and optimized organization's day-to-day operations.
- Organized and coordinated office administration and procedures. Ensured organizational effectiveness and safety. Supervised office staff and responsible for administrative procedures, inventory control and task delegation.
- Provided daily management of accounts and managed accounts payable and receivable. Paid all taxes and maintained tax records. Reconciled all bank accounts.
- Record maintenance, clerical work and data entry.
- HR manager. Assisted in hiring employees, managed employee needs and ensured all employees complied with company and government procedures.
- Managed payroll
- Oversaw all insurance needs for the company.
- Executive Assistant to CEO.
- Continued office managerial duties
Office Manager
Pasco Iron And Metal
03.2012 - 03.2017
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Maintained computer and physical filing
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective action
- Provided daily management of accounts and managed accounts payable and receivable. Paid all taxes and maintained tax records. Reconciled all bank accounts.
Cashier/Receptionist
Pasco Iron &Metal
04.2010 - 01.2012
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Learned duties for various positions and provided backup at key times.
Education
General Business Administration
Angelo State University
San Angelo, TXSkills
Quickbooks proficient
Microsoft Excel
Microsoft Word
Additional Information
Married for 36 years to retired Air Force veteran. 2 children
References upon request
Timeline
Chief Operating Officer
Pasco Iron And Metal
03.2017 - 01.2022
Office Manager
Pasco Iron And Metal
03.2012 - 03.2017
Cashier/Receptionist
Pasco Iron &Metal
04.2010 - 01.2012
General Business Administration
Angelo State University