Karen Van Gorden

Responsible for leading the day to day operations of the community, including full Profit and Loss responsibility. Plans implements , and evaluates all aspects of operations. Recruits and trains team members.

Supervises employees in order to create and maintain a highly functioning team environment. Has a direct supervisory responsibility for team members. Maintain high customer satisfaction and ensures a quality orientated workforce. Complies with all local, state, and federal regulations. Focuses on creating a safe working and living environment.

Responsible for achieving maximum occupancy and total revenue potential of the community by attracting qualified prospects to the community(particularly those from professional outreach activity)and converting those prospects into residents.

Assist Executive Director to oversee the overall management and day to day operations of Community. Second in charge of the building and supervises the staff when the Executive Director is not in the building.

Responsible for achieving maximum occupancy and total revenue potential of the community by attracting qualified prospects to the community and converting to those prospects into residents. Identify and develop professional referrals. Analyze strengths and weakness of the community compared to competitors and develops appropriate action steps to effectively sell against competition. Provide support to the organization in on boarding and training other Director of Community Relations.