Karen Vasquez

Work History

Memorial Hermann Hospital System TMC

11.2019 - Current

Provide continuous support to all members of the team in accordance with operating standards.
Analyze and reconcile various payments for accuracy. Track accounts and report issues to management. Reconcile vendor invoices, and create itemized statements.
Process claims, including late charges and generate reports and reconcile them to provide management with statistical data trends.
Submit medical records, reconsiderations, and appeals to insurance payors.
Review over/underpayment accounts per fee schedule.
Communicate with vendors in a timely manner to collect implant invoices.
Coordinates with vendors and suppliers to facilitate timely payments.
Provides training and education to new employees.
Charges monthly more than $1,000,0000.
Use various software programs such as Surginet, Health Quest, Anesthesia Record Viewer) to verify patient info, documents for surgical procedures, and anesthesia records.

Solis Mammography

06.2019 - 07.2020

Greet patients in a professional and friendly manner
Completely and accurately register patients including input of demographic and insurance information into RIS (Radiology Information System) software and verifying accuracy of existing information;
Explain forms to patients and assist with form completion, via paper or tablet, as necessary
Process necessary paperwork by scanning documents that need to be linked to patient's medical record and maintaining confidentiality
Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary;
Escort patient to dressing area, explain dressing procedure, and report wait time if assigned
Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payers as necessary
Ensure all diagnostic tests have required orders, request as needed, and follow up on outstanding requests
Schedule and reschedule patients as necessary
Generate daily invoice journal at end of each day and reconcile payments using Daily Reconciliation Report
Ability to effectively communicate information one-on-one and small group basis to pertinent individuals
Participate in front office training to stay abreast of front office policy and procedures.
Completed 80 patient registrations or more daily based on clinic needs.

Memorial Hermann Hospital System TMC

01.2018 - 05.2019

Schedules patient appointments and enters required information in the computer system in an accurate and timely manner
Obtains demographic, insurance and financial information from patient or guarantor
Enters information in computer system with a high degree of accuracy
Explains all required forms to the patient or guarantor and obtains the necessary signatures
Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures
Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes
Posts payments in the computer system and generates the appropriate patient receipts.

Texas Department Of Public Safety

09.2014 - 01.2018

Meets and deals with the general public in professional and courteous manner; answers general questions pertaining to applications for various types of driver licenses and identification cards
Determines the legal needs and requirements of driver license and identification applicants
Screens applicant to ensure qualification
Collects appropriate license fee and prepares receipts ensures and accepts accountability
Receives balance with receipt issued; captures photograph of applicants their signatures and fingerprints.