Karen Velazquez
Sutton,WV
Summary
Proactive Cashier Helper, Guest Service Representative, and Housekeeper with a strong track record in maintaining cleanliness, managing peak-hour lines, and ensuring customer satisfaction. Skilled in workplace safety, cleanliness, and hygiene, with a focus on reliability and punctuality. Brings collaborative and efficient problem-solving abilities to any team. Knowledgeable Guest Service Representative experienced in busy Dinning Hall. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
year of professional experience
Work History
Cashier Helper
University of Southern California, USC642
08.2023 - 02.2024
- Provided friendly service even during stressful situations
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
- Managed lines during peak hours effectively, maintaining order while keeping customers satisfied.
- Participated in ongoing training sessions to stay up-to-date on company policies and procedures.
Guest Service Representative
University of Southern California, USC
01.2023 - 02.2024
*Greet Students and answered any questions
*Made sure dinning hall was clean through the whole shift
*Cleaned tables
*Swept and moped
* Stocked the soda machine, ice cream machine and breafast area
Housekeeper
University of Southern California, USC
05.2023 - 06.2023
- Disinfected and mopped bathrooms to keep student dorms sanitary and clean
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in students dorms and hallways .
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in students dorm by vacuuming, cleaning windows, and dusting.
- Would like to note this is a seasonal job
Education
High School Diploma -
Sierra School of Sacramento
9738 Lincoln Village Dr #100 Sacramento CA 9582705.2018
Skills
- Price Verification
- Customer Engagement
- Workplace Safety
- Cleanliness and hygiene
Reference
*Beth Kestner
6818223416
*Robert Kestner
3046784356
*Kristoffer Sligar
3045175392
Timeline
Cashier Helper
University of Southern California, USC642
08.2023 - 02.2024
Housekeeper
University of Southern California, USC
05.2023 - 06.2023
Guest Service Representative
University of Southern California, USC
01.2023 - 02.2024
High School Diploma -
Sierra School of Sacramento
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