Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Vidales

Garland,TX

Summary

Dedicated and service-focused professional aiming to leverage expertise in mentoring, program coordination, and client support to drive growth, enhance outcomes, and cultivate a positive, inclusive environment.

Overview

9
9
years of professional experience

Work History

Engagement Coordinator

Dallas College
Dallas, Tx
12.2023 - Current
  • Assess students' academic and personal needs, using data-driven approaches to track student progress, goal attainment, and engagement metrics.
  • Create and maintain systems for monitoring attendance, productivity, and task completion, utilizing reports to identify trends, address gaps, and implement interventions.
  • Guide students in developing self-advocacy, accountability, and resource utilization skills, supporting student retention and success through data-informed advising practices.
  • Coordinate and oversaw testing logistics, including scheduling, compliance, and security protocols, ensuring data accuracy and alignment with institutional policies.
  • Supervise work-study students, delegating tasks and monitoring productivity; regularly used qualitative and quantitative feedback to enhance team performance and workflow efficiency.

Job Counselor

Catholic Charities of Dallas
Dallas, Texas
12.2021 - 12.2023
  • Conducted comprehensive assessments of clients' employment readiness by gathering and analyzing background data (education, skills, work history) to develop customized employment plans.
  • Led job development strategies by identifying employment trends and local market opportunities, aligning client goals with data-driven insights.
  • Delivered training sessions on interview preparation, job search strategies, and career planning; tracked outcomes to measure program effectiveness and client success rates.
  • Managed a team of interns: assigned projects, conducted performance evaluations, and tracked intern development using goal-based progress reports.
  • Played a key role in project oversight by defining objectives, providing mentorship, and ensuring completion of tasks aligned with departmental goals.

Student Intern

Catholic Charities of Dallas
Dallas, Texas
08.2021 - 12.2021
  • Shadowed various program components to understand daily client interactions.
  • Assisted caseworkers in arranging apartments and essential services for new arrivals.
  • Maintained accurate client case files and detailed notes for efficient tracking.
  • Delivered direct case management services including needs assessments, service planning, and referrals.

Scheduling Clerk

Cornerstone Building Brands
Dallas, Texas
03.2017 - 12.2021
  • Analyzed production workflows and inventory data, optimizing operational efficiency and eliminating bottlenecks.
  • Compiled data reports on production progress and material usage to facilitate informed decision-making.
  • Collaborated with vendors to track delivery schedules, identifying risks for timely fulfillment of goods.
  • Used past data to estimate how much time, money, and materials were needed, helping plan schedules and budgets more accurately.

Education

Bachelor of Arts - Social Work

The University of Texas At Arlington
Arlington, TX
12-2021

Skills

  • Data analysis and program coordination
  • Academic advising
  • Attention to detail
  • Conflict resolution
  • Confidentiality and professionalism
  • Communication and leadership skills
  • Bilingual in Spanish and English
  • Active listening

Timeline

Engagement Coordinator

Dallas College
12.2023 - Current

Job Counselor

Catholic Charities of Dallas
12.2021 - 12.2023

Student Intern

Catholic Charities of Dallas
08.2021 - 12.2021

Scheduling Clerk

Cornerstone Building Brands
03.2017 - 12.2021

Bachelor of Arts - Social Work

The University of Texas At Arlington

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