Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karen Villanueva

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience

Work History

Cashier Team Lead

Jack in the Box
Houston, TX
08.2023 - Current
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Answered customer questions and provided store information.
  • Developed strong working relationships with team members to foster collaboration.
  • Monitored cashier performance, providing feedback as needed.

Delivery Driver

Fetch Package
Houston, TX
12.2022 - 06.2023
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.

Hotel Housekeeper

Wyndham Avenue Plaza Resort
New Orleans, LA
11.2018 - 03.2019
  • Followed all health and safety regulations when handling chemicals and cleaning solutions.
  • Cleaned lobby, lounge and other public areas to maintain health standards and organized, tidy space.
  • Vacuumed carpets, dusted furniture, washed windows and walls.
  • Organized housekeeping carts with necessary supplies at the start of shift.
  • Swept, scrubbed and polished floors with mops and brooms.

Cashier

McDonald's
Houston, TX
01.2015 - 02.2017
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

GED -

Reagan High School
Houston, TX
01-2018

Skills

  • Customer Service
  • Positive Attitude
  • Cash Handling
  • Punctual and Reliable
  • Business Development

Languages

English
Professional
Spanish
Professional

Timeline

Cashier Team Lead

Jack in the Box
08.2023 - Current

Delivery Driver

Fetch Package
12.2022 - 06.2023

Hotel Housekeeper

Wyndham Avenue Plaza Resort
11.2018 - 03.2019

Cashier

McDonald's
01.2015 - 02.2017

GED -

Reagan High School

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Karen Villanueva