Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Additional Information
REFERENCES
Timeline
Generic

Karen Volpe

Summary

Hardworking, enthusiastic, adaptable, flexible and dependable Bilingual (English/Spanish) Executive Secretary and Marketing Specialist with over 20 years of experience in fast-paced office environments. Proficiency in anticipating professional needs and proactively identifying and resolving problems. Detail oriented with strong work ethic to perform effectively in independent or team projects. Highly skilled in communication, planning, organization and prioritizing workload for a smooth and efficient office operation according to corporate policies and procedures. Effective interpersonal skills to work with diversified populations. Willingness to learn.

Overview

30
30
years of professional experience

Work History

Teacher Aide

Hommocks Middle School
12.2021 - Current
  • Assist teachers with supervision and care of group of 3:1 and 1:1 children.
  • Maintain safety and security by overseeing students in recess environments.
  • Assist teachers with classroom management and document coordination to maintain positive learning environment.

Office Manager's Assistant

P.O.F.I. Construction Corp.
01.2015 - 12.2019
  • Managed daily financial operations by verifying, allocating, submitting and posting transactions to Sage 100: accounts payable and receivables, requisitions for payments, payroll, bank transactions, travel and training expenses, operating budget. Deadlines met.
  • Developed and maintained successful relationships with financial agents, clients, vendors, suppliers and contractors.
  • Maintained electronically and physically filing systems.
  • Organized office transition from paper invoices and contracts to Sage 100. It improved workflow and overall performance of staff.
  • Trained 15+ new personnel in administrative procedures and other office tasks.
  • Contacted vendors to request, compare and negotiate quotes for optimal savings. Arranged savings of up to 20% of total quotes.
  • Monitored credit card charges, payments, discrepancies and refunds for 100% accurate balance.
  • Prepared monthly financial reports.

Executive Secretary to the President

P.O.F.I. Construction Corp.
01.2009 - 09.2009
  • Organized and updated schedules, busy agendas and travel plans for 3+ executives.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Established administrative work procedures to track staff's daily tasks.
  • Transcribed, edited and organized information to assist in preparing job sites progress reports and presentations.

Brand Manager

Industrias Pacer
06.2005 - 04.2008
  • Planned, implemented, and tracked sales and marketing strategies to promote brand products.
  • Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
  • Organized and delivered training sessions for new product content and technological advancements.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Researched and identified new opportunities for product and brand development.
  • Coordinated with design and media teams to develop high-quality creative assets.

Marketing Officer

Jetstereo - Grupo Inversiones La Paz
09.2002 - 05.2005
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Developed creative presentations, trend reports and product data sheets.
  • Developed and recommended product positioning, packaging and pricing strategy to produce highest possible long-term market share.

Brand Manager

Industrias Pacer
02.2000 - 08.2002
  • Planned, implemented, and tracked sales and marketing strategies to promote brand products.
  • Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Researched and identified new opportunities for product and brand development.

Bilingual Executive Secretary

Fundacion Hondurena De Investigacion Agricola FHIA
01.1994 - 01.2000
  • Filed paperwork and organized computer-based information.
  • Updated and maintained confidential financial databases and records.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Took notes and dictation at meetings.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Prepared reports and executive summaries in both English and Spanish languages.

Education

Penn Foster Career School-Online Program
Scranton, PA
07.2021

Bachelor of Science - Marketing

University of Honduras
San Pedro Sula, Honduras
08.1998

Bilingual Executive Secretary + HS Diploma

Centro Cultural Sampedrano
San Pedro Sula, Honduras
11.1993

Skills

  • Work ethic, integrity
  • Initiative, leadership
  • Planning, organization and scheduling
  • Attention to detail
  • Time management, ability to work under pressure
  • Problem solving, adaptable, flexible
  • Team work
  • Customer service
  • Microsoft Office (Word, Excel, Power Point), Outlook, eSchool Data, AESOP, Wincap, Quickbooks, Sage100, Google Docs, Google Classroom, Flip-grid, Zoom, Social Media
  • Use of office equipment Xerox copy machines, fax, computer, etc
  • Typing

ADDITIONAL INFORMATION

Art Specialist Hommocks Summer Camp 

Town of Mamaroneck, Recreation Department

  • Planned and executed the Arts & Crafts curriculum for the summer of 2022 and 2023.
  • Taught and assisted with large groups of campers and staff (approx 28:1).
  • Order and inventory all supplies prior to camp and at the end of season.
  • Instructed campers on proper techniques and skills used for each project.
  • Maintained and organized camp art supplies, equipment and classroom.

Additional Information


  • Catechist at Saint Augustine Church, Larchmont, NY
  • Volunteer at STEAM activities.
  • Volunteer at Central School for Central’s Garden, Scare Fair, Book Fair and many other activities.
  • Innate passion for painting (abstract, watercolor and splatter painting).
  • Skilled and creative to make objects as a form of self expression.
  • Passionate and committed to recycling.

REFERENCES

Mrs. Maureen Garrido

Office Manager

P.O.F.I. Construction Corp. Bronx, NY

(718) 328-0202


Mr. Benjamin Garcia

General Manager - President

P.O.F.I. Construction Corp. Bronx, NY

(718) 328-0202


Ms. Vicky Laoutaris

Assistant Superintendent of Recreation Department

Town of Mamaroneck, Mamaroneck, NY

(914) 381-7865



Timeline

Teacher Aide

Hommocks Middle School
12.2021 - Current

Office Manager's Assistant

P.O.F.I. Construction Corp.
01.2015 - 12.2019

Executive Secretary to the President

P.O.F.I. Construction Corp.
01.2009 - 09.2009

Brand Manager

Industrias Pacer
06.2005 - 04.2008

Marketing Officer

Jetstereo - Grupo Inversiones La Paz
09.2002 - 05.2005

Brand Manager

Industrias Pacer
02.2000 - 08.2002

Bilingual Executive Secretary

Fundacion Hondurena De Investigacion Agricola FHIA
01.1994 - 01.2000

Penn Foster Career School-Online Program

Bachelor of Science - Marketing

University of Honduras

Bilingual Executive Secretary + HS Diploma

Centro Cultural Sampedrano

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Karen Volpe