Karen Walters
Huntsville,TX
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
27
27
years of professional experience
Work History
Administrative Clerk
Texas Department Of Criminal Justice
08.2009 - 04.2021
- Worked closely with SCC members and unit sociologists on the history of offenders and typed up their history on cards they had to take with them to the units they were assigned to.
- Proofread and edited professional documents to fix errors.
Billing Specialist
Comdata Group
08.2007 - 01.2009
- Collaborated with customers to resolve disputes.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Input sales of permits and. manuals into Microsoft Excel spreadsheets to track transaction numbers and amounts of sales on Product Sales Summary.
Temporary Accounts Payable Clerk
Accountemps-Rent-A-Center Corporate
11.2005 - 05.2007
- Presented audit findings to accounting manager after scanning and reviewing results
- Processed invoices for 200 stores accounts by utilizing Lawson software
- Processed up to 1500 invoices weekly.
Accounts Payable Specialist
Family Guidance Center Of Alabama
05.2004 - 10.2005
- Reached out to vendors and customers to verify information and follow up on client issues.
- Developed client rapport by efficiently addressing incoming correspondence and resolving Number A/P inquires per day.
- Used advanced software skills to produce high-quality documents, reports and presentations.
Senior Accounts Payable Clerk
ISI Commercial Refrigeration
02.1994 - 03.2004
- Entered figures using 10-key calculator to compute data quickly.
- Matched purchase orders with invoices and recorded necessary information.
- Reconciled bank accounts to verify accuracy of cash records.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Education
Business Management
Tarrant County College District
Fort Worth, TX08.2003
Business Management
NORTHLAKE COLLEGE
Irving, TX08.1988
Business Administration
Delta College
Bay City, MI01.1981
Skills
- Commander Assistanc
- Correspondence Typing
- Commander Assistance
- Verbal and Written Communication
- Database Administration
- Cash Management
- Billing and Invoicing
- Database Entry
- Customer Follow-Up
- Complex Transaction Processing
- Administrative and Clerical Support
- Administrative Arrangements
- User Experience
- Taking Direction
- Microsoft Office
- Correspondence Preparation
- Data Tabulation
- Documentation and Recordkeeping
- Employee Timesheet Processing
- Customer Support Needs Assessment
- Word Processing
- Clerical Support
- Update Records
- Call Transfers
- Inventory Assessments
- Data Entry and 10-Key
- Information Assistance
- Office Machine Operation
- Bookkeeping Software
- Bank Reconciliation
- Record Sorting and Filing
- POS Transactions
- Data Recording
- Document Typing and Formatting
- Case Notes
- Data Communications
- Records Management Software
- Prioritizing Effectively
- Reading Comprehension
- Serve Customer Needs
- Document Meetings
- File and Database Management
- Verifying Data Accuracy
- Basic Bookkeeping
- Information Processing
- Government Forms
- Load Tendering
- Data Integrity
Timeline
Administrative Clerk
Texas Department Of Criminal Justice
08.2009 - 04.2021
Billing Specialist
Comdata Group
08.2007 - 01.2009
Temporary Accounts Payable Clerk
Accountemps-Rent-A-Center Corporate
11.2005 - 05.2007
Accounts Payable Specialist
Family Guidance Center Of Alabama
05.2004 - 10.2005
Senior Accounts Payable Clerk
ISI Commercial Refrigeration
02.1994 - 03.2004
Business Management
Tarrant County College District
Business Management
NORTHLAKE COLLEGE
Business Administration
Delta College
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