Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen Watambwa

Harare

Summary

Highly organized Office Administrator with 6 years of experience managing administrative tasks, scheduling appointments, and coordinating meetings. Skilled in managing multiple projects simultaneously, ensuring timely completion of tasks, and maintaining accurate records. Adept at fostering positive relationships with clients and colleagues, resulting in a 25% increase in client satisfaction ratings.

Overview

6
6
years of professional experience

Work History

Office Administrator

Guest And Tanner Real Estate
02.2018 - Current
  • Coordinated and executed all administrative tasks for a team of 15, including scheduling meetings, minute taking, managing calendars, and arranging travel, resulting in a 95% satisfaction rate from team members.
  • Managed the procurement process for office supplies and equipment, negotiating with vendors and reducing costs by 15%.
  • Successfully planned and executed a company-wide event, coordinating with vendors and stakeholders to ensure a seamless experience for attendees and resulting in a 15% increase in employee engagement.
  • Maintained and updated company databases and records, ensuring accuracy and compliance with company policies and regulations.
  • Provided exceptional customer service to clients and visitors, managing incoming calls and emails and resolving issues in a timely and professional manner.
  • Maintained and updated the office database, ensuring accurate and up-to-date information for all employees and clients.


Education

Diploma - Hospitality

Rainbow Hospitality Business School
Harare, Zimbabwe
01.2015

Diploma - Hospitality

Rainbow Hospitality Business School
Harare, Zimbabwe
01.2015

Certificate - Hospitality

Rainbow Hospitality Business School
12.2013

Certificate - Hospitality

Rainbow Hospitality Business School
Harare , Zimbabwe
12.2013

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Data Entry and Management
  • Calendar Management and Scheduling
  • Project Management
  • Customer Service and Communication
  • Inventory Management
  • Travel Arrangements and Expense Reporting
  • Record Keeping and Filing
  • Event Planning and Coordination
  • Office Equipment Maintenance and Troubleshooting
  • Procurement and Vendor Management

Languages

English
Full Professional

Timeline

Office Administrator

Guest And Tanner Real Estate
02.2018 - Current

Diploma - Hospitality

Rainbow Hospitality Business School

Diploma - Hospitality

Rainbow Hospitality Business School

Certificate - Hospitality

Rainbow Hospitality Business School

Certificate - Hospitality

Rainbow Hospitality Business School
Karen Watambwa