KAREN WELLS

• Perform logistics management functions associated with the procurement, storage, sustainment, inventory accounting, and transport of Strategic National Stockpile (SNS) assets that are designed to support state and local public health agencies in the event of biological/chemical incident, natural disaster, and other emergency events
• Plan, manage, integrate, coordinate, and evaluate materiel management functions associated with SNS to include accountability, acquisition, inventory management, maintenance, replacement, transportation, and final disposition of assets
• Plan, develop, organize, coordinate, and manage projects supporting the Division of Strategic National Stockpile's (SNS) mission, initiatives, and processes
• Assist with coordination and oversight for the operational readiness of procurement partners, vendors, storage facilities, and national cargo carriers contracted to support stockpile assets
• Understand and execute repository asset inventory and distribution operations and be responsible for timely execution of distribution assets
• Coordinate with process owners or customers to define project scope, requirements, and deliverables
• Monitor project activities and resources to mitigate risk; implement or maintain quality assurance processes
• Plan, apply, and evaluate various communication socializing strategies to achieve optimal program results and promote positive outcomes
• Collaborate with MEMS (Medical Emergency Management Systems team) to resolve logistics challenges
• Ensure that equipment project area is explicitly maintained in accordance with the highest written level of standards by providing recurrent review and recommendations of inbound and outbound medical countermeasures to 3PL stakeholders
• Validate inventory accuracy by efficiently merging reports of various inventory systems and identifying the delta difference to determine veracity
• Establish and maintain supporting documentation of files and other documents to support new or current supply chain formats, procedures, and programs
• Understand and execute written site SOPs
• Ensure documents are complete and current good manufacturing practices (cGMP) are maintained.

• Coordinate activities of team members in conjunction with and in absence of supervisor
• Train new team members in job duties to standards
• Problem identification and effective resolution
• Produce daily production report and distribute to Research team
• Assist with the flow of merchandise during the receiving and distribution process
• Accurate, efficient, and safe handling of product during all phases of receiving, storage, packing, and shipping
• Pallet Loop, Quality Verification and Control, Receiving Research, Shipping Research
• Ability to use RF (radio Frequency) technology
• Enter data in inventory and logistics software programs (WMS)
• Palletize and organize merchandise for accurate storage and potential retrieval
• Accommodate and carefully handle fragile merchandise
• Box, wrap and pack merchandise in accordance with relevant procedures and standards
• Record and manage all impaired or damaged merchandise items
• Operate adequate merchandise management tools (for example, pallet jack)
• Functional knowledge of company safety standards and guidelines to maintain compliance with company standards.

• Sustain a high degree of discretion of financial and contractual information
• Process monthly website vendor partner invoices and related dealer recovery of over $35 million annually
• Ensure accurate monthly billing, dealer recovery and timely invoice payment to vendor partner
• Track G&A and capital budget tracking
• Includes ongoing tracking of committed/pent/proposed funds
• Reconcile to monthly accounting records
• Escalate concerns to department management
• Includes Statement of Work (SOW) project tracking
• Review and reconcile accounts and transactions to ensure accuracy of billing and reporting monthly
• Preparing a variety of comprehensive status reports, management summaries, and briefing reports that pinpoint problems, solutions, and analysis
• Analyzing and evaluating findings from division managed work, and recommending more efficient, effective, and economical ways to meet workload and program goals
• Functioning as the expert resource to systems requests from vendors, coworkers, and field staff
• Researching and resolving financial administrative inaccuracies by analyzing data, identifying solutions, and coordinating preparation of reports
• Manage all retailer website user accounts to include activations and terminations
• Function as liaison with SOA dealer website development team, field teams, new dealers, and Dealer Website partners to ensure appropriate DNS set-up and SOA systems updates and to ensure that new websites are launched adhering to program guidelines
• Coordination of specified events for the annual SEMA trade show, National Training Conference, and National Dealer Business Meeting to include the preparation of show vehicles, presentations, and hand-outs.

• Applied effective time management techniques to meet tight deadlines.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Cultivated interpersonal skills by building positive relationships with others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

· Ensured documented procedures are adhered to regarding upgrades and maintenance of the Service Request System.

· Developed daily statistical reports using data from various sources.

· Served as the primary representative for the ETS account at the daily CSC Change Control Review Board meeting and govern the change management process.

· Expanded our existing change processes to include changes driven by vendors and changes in our cloud environments; lead stakeholder meetings to develop improved processes and make recommendations, and drive implementation across teams

· Team lead in handling periodic auditors' requests to meet SOX and PCI requirements

· Developed metrics and related reporting through internal systems; report findings on trends and anomalies to management for review and process improvement recommendations

· Trained various users on the proper process and procedures of the Change Management system.

• Developed strong communication and organizational skills through working on group projects.
• Demonstrated leadership skills in managing projects from concept to completion.
• Developed and maintained courteous and effective working relationships.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Assisted with day-to-day operations, working efficiently and productively with all team members.