Karen Whitaker
Tunkhannock,PA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Classroom Intern
Tunkhannock High School
01.2021 - 06.2021
- Assisted teacher in classroom management and lesson planning
- Helped students problem solve and confidently complete projects
Waitress
Pompei’s Restaurant & Pizza
09.2023 - Current
- Maintained a clean and welcoming environment for guests
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Pet Sitter
Self Employed
07.2022 - Current
- Responsible for ensuring clients home and pets are well taken care of, happy, and clean
- Followed pet care instructions for dietary needs and medication regimens.
Waitress
Tioga Bistro
03.2022 - Current
- Created a clean and welcoming environment for guests
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, food by working closely with kitchen staff on alternatives.
- Used cash registers and credit card machines to cash out customers.
Hostess
Twigs Cafe
06.2021 - 06.2022
- Responsible for creating and maintaining a clean, welcoming environment for guests
- Training new incoming hosts and creating a schedule suitable for all employees
Education
Bachelor of Arts - Secondary Education
Keystone College
La Plume, PA05.2026
High -
Tunkhannock Area High School
Tunkhannock, PA06.2022
Skills
- Communication skills
- Customer service
- Leadership
- Emotional intelligence
Timeline
Waitress
Pompei’s Restaurant & Pizza
09.2023 - Current
Pet Sitter
Self Employed
07.2022 - Current
Waitress
Tioga Bistro
03.2022 - Current
Hostess
Twigs Cafe
06.2021 - 06.2022
Classroom Intern
Tunkhannock High School
01.2021 - 06.2021
Bachelor of Arts - Secondary Education
Keystone College
High -
Tunkhannock Area High School
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