Karen Williams
Antioch,TN
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
19
19
years of professional experience
Work History
Inventory Specialist
Symmetry Surgical
Antioch, TN
09.2012 - 03.2024
- Monitored stock levels to ensure availability of products.
- Ensured proper storage conditions for all items in the warehouse.
- Generated weekly, monthly, quarterly reports on inventory movements and stock levels.
- Ship and received merchandise, picked merchandise to be shipped.
- Identified opportunities for process improvement within the organization.
- Maintained accurate and up-to-date inventory records.
- Provided support during internal audits related to material management processes.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Organized regular cycle counts to identify any potential issues early on.
- Investigated discrepancies between physical count and computer records.
- Identified obsolete or slow moving items for disposal or sale at discounted prices.
- Utilized barcode scanners to quickly update inventories in the system.
- Created reports on inventory activity, shortages, overages.
- Performed scheduled inventory counts and supply audits.
- Inspected incoming materials for damage.
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Traced missing material and shipments through vendor and customer communications.
Customer Sales and Service Specialist
Dillard's Fulfillment Center
Nashville, TN
05.2005 - 09.2012
- Resolved customer issues in an efficient manner while ensuring customer satisfaction.
- Conducted regular follow-up calls to ensure customer satisfaction with products or services purchased.
- Handled returns of merchandise in accordance with company policy.
- Answered telephone inquiries promptly and professionally.
- Processed payments using a variety of methods such as check, credit card and debit card transactions.
Sales Associate
Ashley Stewart
Nashville, TN
02.2008 - 08.2010
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed credit card transactions quickly and securely.
- Conducted inventories on a regular basis to track stock levels.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Helped customers find specific products, answered questions, and offered product advice.
- Developed trusting relationships with customers by making personal connections.
- Received and displayed product shipments on store retail shelves upon delivery.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
- Bagged or packaged purchases and wrapped gifts.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
High School Diploma -
Pearl High School
Nashville, TN05-1979
Skills
- Order Fulfillment
- Records Management
- Inventory Control
- Barcode scanning
- Shipping and receiving
- Stock replenishment
- Audit counts
- Customer Service
- Cycle counting
- Warehouse Organization
- Material Handling
- Discrepancy Resolution
Affiliations
- I have a on line business
- Working with craft and making items
- Long walks
Timeline
Inventory Specialist
Symmetry Surgical
09.2012 - 03.2024
Sales Associate
Ashley Stewart
02.2008 - 08.2010
Customer Sales and Service Specialist
Dillard's Fulfillment Center
05.2005 - 09.2012
High School Diploma -
Pearl High School
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