Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Karen Williams

Karen Williams

Smyrna,Georgia

Summary

Healthcare management professional and Research Coordinator with a proven track record of optimizing operational efficiency and enhancing patient care services. Demonstrated expertise in team leadership, strategic planning, and regulatory compliance. Recognized for collaboration, adaptability, and a results-driven approach. Proficient in financial oversight, staff development, and implementing innovative healthcare solutions. Possessing research and analytical skills to assist clients in making informed decisions, as well as problem-solving abilities and creative thinking to develop innovative solutions for clients.

Overview

26
26
years of professional experience

Work History

Clinical Research Coordinator/Independent Contractor

MDC Associates
07.2024 - Current
  • Sponsor/ Study - Sherlock Bioscience
  • Prepared and maintained regulatory documents for clinical trial submissions.
  • Good Clinical Practice (GCP)-Clinical Trials, HIPPA, Research Institutional Review Board (IRB), EPIC (EMR), Medidata (Rave) Create Sources Documents, Multiple Protocol Management
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • Followed informed consent processes and maintained records.

Practice Administrator

North Fulton OB/GYN
08.2022 - Current
  • Office management, physician recruitment
  • Responsible for day-to-day operation, budgeting and maintaining medical and staff records
  • Audit billing and insurance financial statements
  • Accounts payable
  • Collaborate with leadership on recruitment strategies, coaching and development planning
  • Staffing and managing employee (1-15)
  • Partnered with local healthcare organizations to facilitate networking events aimed at raising awareness about available specialty services provided at our clinic.
  • Handled human resources tasks such as hiring, onboarding, employee relations issues and resolution. Process and approving payroll, process workman's-comp audits (ADP)
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.

Practice Manager

Unified Women's Healthcare Dba-Alliance OB/GYN
02.2022 - 08.2022
  • Recruiting and supervising, practice management
  • Oversaw accounting, budgeting, and financial reporting. Financial procurement
  • Arranging sales and marketing meetings and travel arrangements
  • Maintain multiple Physicians calendar and schedul
  • Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
  • Negotiated contracts with vendors, securing favorable terms for the practice while maintaining quality service levels.

Office Manager/ Research Coordinator

Unified Women's Healthcare, Dba-MT. Vernon OB/GYN
07.2010 - 02.2022
  • Recruiting, supervising, assessing the needs of medical professionals and staff members
  • Manage physician license and credentialing
  • Completed informed consent processes and enrolled patients for active studies
  • Maintained up-to-date study protocols, Case Report Forms (CRFs), Electronic Data Capture (EDC)
  • Establishes and organizes study files, including but not limited to, regulatory binders and other materials
  • Serves as a liaison between patients, remote Clinical Research Coordinators, Principal Investigators and Sub Investigators, and onsite teams
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.

Medical Assistant

Marietta OB/GYN
09.1999 - 07.2010
  • OB Coordinator, patient advocate and educator
  • Phone triage
  • Assist with physical exams and procedures
  • Ordered and monitored medical supplies

Education

Associate of Science -

Business Administration
03.2019

Medical Assistance

Medix School Of Medicine
01.2000

Skills

  • Payroll ADP
  • Ulti-Pro HCM
  • Mineral tree accounts payable
  • ATS
  • Benefits programs
  • Administration
  • Secretarial
  • Strong interpersonal
  • Analytical
  • HIPPA and OSHA compliance knowledge
  • Microsoft Suite
  • Smart Sheets
  • SAP
  • QuickBooks
  • Social media
  • ORACLE
  • Ariba
  • Strong organizational
  • Effective Communication
  • Problem solving
  • Time management
  • Self-motivated
  • Flexible
  • Multiple EMR Systems
  • Opera PMS
  • Patient advocacy
  • Professionalism
  • Risk assessment
  • Interpersonal skills
  • Patient care coordination
  • Adaptability and flexibility
  • Excellent communication
  • Leadership

Professional Development

  • GCP 6-hour training course, 02/01/20
  • CITI Program, 02/01/20

Timeline

Clinical Research Coordinator/Independent Contractor - MDC Associates
07.2024 - Current
Practice Administrator - North Fulton OB/GYN
08.2022 - Current
Practice Manager - Unified Women's Healthcare Dba-Alliance OB/GYN
02.2022 - 08.2022
Office Manager/ Research Coordinator - Unified Women's Healthcare, Dba-MT. Vernon OB/GYN
07.2010 - 02.2022
Medical Assistant - Marietta OB/GYN
09.1999 - 07.2010
Business Administration - Associate of Science,
Medix School Of Medicine - , Medical Assistance

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Karen Williams