Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Karen Williams

Humble

Summary

Detail-oriented professional with strong customer service and organizational skills. Experienced in managing operations and coordinating activities to enhance team collaboration and client satisfaction.

Overview

19
19
years of professional experience

Work History

Receptionist/Hotel Front Desk Clerk

Swiss Post Schneider Electrical
Houston
11.2018 - 01.2020
  • Greeted visitors and clients, ensuring a welcoming environment.
  • Managed incoming calls, directing inquiries to appropriate departments.
  • Scheduled appointments and coordinated meetings for staff members.
  • Maintained organized filing systems for documents and records.

Commercial Lines Supervisor

South Texas General
Houston
06.2001 - 05.2006
  • Educated and supported team members regarding compliance regulations.
  • Managed daily operations for commercial insurance portfolios.
  • Coordinated with underwriters to assess and approve policy applications.
  • Trained and mentored team members on compliance regulations.

Education

The Office And Work of Prophet

Apostolic Development
Houston, TX
09-2024

Texas State Council Ministry

PAW
Houston, TX
07-2024

Trauma Healing Institute

Maranatha Minisrty
Houston, TX
03-2024

Younth Mental Health First Aid Training

Stop Program
Lake Jackson, TX
04-2023

High School Diploma -

Marion High School
Lake Charles, LA
05-1981

Skills

  • Trauma-informed care
  • Customer service
  • Appointment scheduling
  • Team collaboration
  • Conflict resolution
  • Emotional support
  • Front desk operations
  • Relationship building
  • Training facilitation
  • Scheduling appointments
  • Phone etiquette
  • Office administration

References

References available upon request.

Timeline

Receptionist/Hotel Front Desk Clerk

Swiss Post Schneider Electrical
11.2018 - 01.2020

Commercial Lines Supervisor

South Texas General
06.2001 - 05.2006

The Office And Work of Prophet

Apostolic Development

Texas State Council Ministry

PAW

Trauma Healing Institute

Maranatha Minisrty

Younth Mental Health First Aid Training

Stop Program

High School Diploma -

Marion High School