Karen Woford

This position is responsible for creating patient estimates for upcoming surgeries and procedures and collect deposits.

The duties are not limited to :

• Create patient estimates in Health Here
• Send estimates to patient via e-mail through Health Here.

Call patient to collect estimated out of pocket.

• Contact insurance carrier when estimates do not populate / patient denies owing out of pocket.
• Query provider when patient is unable to pay estimate.
• I create tickets in Health Here when there is a issue with the insurance if they do not respond in a timely matter. I reach out to the patients insurance company to obtain patients benefits so I can do an override to obtain benefits for a patient estimate.
• I keep a running log of patients that had a procedure without payment.
• I keep a separate log of all the patient cases I send to the doctor staff.
• I utilize Athena one and Health Here and Open office

• Provide effective and efficient services to the hospital and ancillary departments
• Coordinate warehouse inventory in order to reflect accuracy, assess and adjust staff needed to provide quality service and complete assignments properly.
• Utilizes data entry entry through MEDITECH program for patient billing charges.
• Create CDM's to build patient accounts to ensure the nature and price of service provided.
• Obtain and reconcile lost charge reports.
• Maintains up-to-date training on the SMART program.
• I maintained the OPTI Flex system
• Purchased office and departmental supplies utilizing a company credit card and I utilized the WORK program to apply receipts for payment.
• Runs GSO report for store room
• Maintains inventory par levels, places orders and coordinates shipping functions.
• Follows up on outstanding orders exceeding established lead times and / or those requested by requesting departments within a reasonable time frame from date of order.
• responsible for resolving issues with Accounts Payable of conflicts between purchase orders and invoices as indicated by vendor negotiation and satisfaction.
• Maintains a working knowledge of Health Trust Purchasing contracts and local agreements as illustrated by compliance and purchase orders.
• Review, documents and follow up in all complaints relative to departments served.
• Maintain image of cooperation and professional collegially with other departments.
• Assure integrity of Materials Management data base
• Maintain filling system and after hour log.
• Skilled in problem solving, organized task, customer service and vendor relationship verbally and in person. Trained on all positions and used when needed.