Summary
Overview
Work History
Education
Skills
Timeline
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Karen Woods

Michigan City,IN

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Wal-Mart Distribution Center. Skilled in relationship building and small business management, I excel in client service and operational efficiency. Leveraged verbal communication and customer relations to expand a loyal clientele base, achieving significant repeat business and referrals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented Craftsman specializing in [Area of expertise]. Well-organized and methodical with excellent teamwork and time management abilities.

Overview

25
25
years of professional experience

Work History

Owner /Handmade Crafts Artist

Booth at CO- OP Shop
05.2011 - 02.2014
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Warehouse Worker

Wal-Mart Distribution Center
06.2005 - 07.2010
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Reduced waste, implementing recycling procedures for packaging materials.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Shop Owner

Gift Store
04.1995 - 05.2000
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
  • Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
  • Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
  • Managed day-to-day business operations.
  • Established foundational processes for business operations.

Real Estate Agent

Advantage Real Estate
02.1989 - 01.1994
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.

Education

High School Diploma -

Grant High School
Fox Lake, IL
06.1977

Skills

Customer Relations

Small business operations

Relationship Building

Verbal and written communication

Client Service

Timeline

Owner /Handmade Crafts Artist

Booth at CO- OP Shop
05.2011 - 02.2014

Warehouse Worker

Wal-Mart Distribution Center
06.2005 - 07.2010

Shop Owner

Gift Store
04.1995 - 05.2000

Real Estate Agent

Advantage Real Estate
02.1989 - 01.1994

High School Diploma -

Grant High School

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Karen Woods