Karen Woodson
Bloomfield,NJ
Summary
Results-driven, analytical, and customer service focused Accounts Receivable and Chargebacks Specialist with 20 years of experience in managing financial transactions, resolving disputes, and optimizing rebate and chargeback processes. Adept at streamlining operations, ensuring compliance, and collaborating with cross-functional teams to enhance financial efficiency. reduce outstanding invoices, implement process improvements, and strengthen customer relationships. Problem solver known for detail orientation, adaptability, collaborative spirit, and strengths in negotiation, conflict resolution, and communication.
Overview
19
19
years of professional experience
Work History
CONSULTANT - Rebate/Chargeback Analyst
NESTLÉ HEALTH SCIENCE| MODERNA| BRACCO IMAGING
, NJ
10.2024 - 01.2026
- Created and maintained customer master.
- Built and maintained relationships with wholesalers.
- Monitor daily operations ensuring chargebacks are processed and appropriate payments are issued.
- Managed monthly and quarterly rebate submissions to ensure alignment with contract terms and company policies.
- Leveraged a Smartsheet tracker to centralize document submissions, increasing transparency in financial reporting.
- Led weekly meetings to address operational challenges and streamline rebate workflows.
- Validate identifiers HIN, DEA, 340B and class of trade managed chargebacks dispute resolution for assigned accounts.
Accounts Receivable Credit Manager
TARO PHARMACEUTICALS
Hawthorne, USA
01.2024 - 10.2024
- Oversaw credit and collections for major retail accounts, including Amazon, Target, and CVS.
- Managed credit memos and resolved deductions across multiple customer portals.
- Coordinated with collection agencies and internal teams for seamless credit operations.
- Reduced bad debt write-offs by 15% through improved credit management strategies.
Accounts Receivable Deduction Analyst
CSL SEQIRUS PHARMACEUTICALS
Remote
08.2018 - 01.2024
- Managed high-volume cash posting, deductions, and credit applications to enhance financial accuracy.
- Reduced Days Sales Outstanding (DSO) and optimized cash flow by introducing alternative payment methods.
- Led a $3M revenue recovery project for Walgreens by streamlining proof of delivery processes.
- Improved aging reports by 60% through proactive deduction management and credit memo processing.
- Enhanced operational efficiency by refining deduction coding within cash application.
CONSULTANT - Rebate/Chargeback Analyst
RISING PHARMACEUTICALS
03.2014 - 08.2018
- Processed rebate payments and assisted with chargebacks, ensuring accuracy and compliance.
- Investigated discrepancies in rebate amounts, making necessary adjustments for accuracy.
- Provided support for internal audits relating to rebate processing activities.
- Conducted data analysis to identify trends in customer rebate activity.
- Managed rebate programs for large clients, including McKesson and Cardinal Health.
- Led accounts receivable operations, including deductions management and pricing updates.
- Assisted in SAP implementation and training to improve financial operations.
Credit & Collections Analyst
ALPHARMA
10.2006 - 02.2014
- Managed collections, ensuring compliance with credit policies, and reduced delinquency rates.
- Conducted credit evaluations and resolved outstanding invoices to optimize cash flow.
- Investigated unauthorized deductions, placed over 50 calls a day worked sales and cash posting.
- Served as primary contact for managing holds and releases, validating credit, and addressing past-due issues.
Education
Certification in Office Management -
SAWYER BUSINESS SCHOOL
Clifton, NJUndergraduate coursework - Business Administration and Management
BERKELEY COLLEGE-WOODLAND PARK
Woodland Park, NJSkills
- Credit Management
- Workflow Optimization
- Collections
- Customer Account Reconciliation
- Contract Review Negotiation
- Invoice Processing & Payment Posting
- Credit Policy Implementation
- Cash Application & Aging Reports
- SAP
- Model N
- MS Office Suite (Advanced Excel)
- Power Bi
- Vistex
- Salesforce
Timeline
CONSULTANT - Rebate/Chargeback Analyst
NESTLÉ HEALTH SCIENCE| MODERNA| BRACCO IMAGING
10.2024 - 01.2026
Accounts Receivable Credit Manager
TARO PHARMACEUTICALS
01.2024 - 10.2024
Accounts Receivable Deduction Analyst
CSL SEQIRUS PHARMACEUTICALS
08.2018 - 01.2024
CONSULTANT - Rebate/Chargeback Analyst
RISING PHARMACEUTICALS
03.2014 - 08.2018
Credit & Collections Analyst
ALPHARMA
10.2006 - 02.2014
Certification in Office Management -
SAWYER BUSINESS SCHOOL
Undergraduate coursework - Business Administration and Management
BERKELEY COLLEGE-WOODLAND PARK