Overview
Work History
Education
Skills
Timeline
Generic

Karen Wright

Fort Valley,GA

Overview

14
14
years of professional experience

Work History

Senior Operations Administrator

FedEx Ground
Macon, GA
10.2022 - Current
  • Set appointments for customer packages
  • Repack, relabel, SWAK, process DPRs on damages, and RTS packages
  • Make sure drivers take all packages assigned to them
  • Make sure all packages left behind are coded

Package Handler

FedEx Ground
Macon, GA
09.2021 - 10.2022
  • Unload trucks
  • Scan packages at a high speed rate
  • Split packages on the right side of the van line
  • Make sure packages go to the correct area

Box Drop

Frito Lay
Perry, GA
06.2019 - 09.2021
  • Operated machinery according to safety guidelines
  • Completed routine maintenance and repair
  • Demonstrated strong problem solving skills
  • Collaborated closely with team members to achieve project objectives and meet guidelines

Customer Service Representative

Kroger
Kathleen, GA
10.2011 - 06.2019
  • Maintained high level of professionalism when dealing with customers
  • Answered incoming calls and emails, providing frontline customer support
  • Accounting, processed payments, and billing procedures
  • Developed strong customer relationships to encourage repeat business

Education

Biology

Middle Georgia State University
Macon, GA
05.2016

Associate of Applied Business - Business Administration

Central Georgia Technical College
Warner Robins
05.2011

High School Diploma -

Peach County High School
Fort Valley
05.2009

Skills

    Dedicated with a proactive attitude and the ability to learn quickly Strong work ethics and effective communication skills Eager to contribute to a dynamic team and support organizational goals

Timeline

Senior Operations Administrator

FedEx Ground
10.2022 - Current

Package Handler

FedEx Ground
09.2021 - 10.2022

Box Drop

Frito Lay
06.2019 - 09.2021

Customer Service Representative

Kroger
10.2011 - 06.2019

Biology

Middle Georgia State University

Associate of Applied Business - Business Administration

Central Georgia Technical College

High School Diploma -

Peach County High School
Karen Wright