Repack, relabel, SWAK, process DPRs on damages, and RTS packages
Make sure drivers take all packages assigned to them
Make sure all packages left behind are coded
Package Handler
FedEx Ground
Macon, GA
09.2021 - 10.2022
Unload trucks
Scan packages at a high speed rate
Split packages on the right side of the van line
Make sure packages go to the correct area
Box Drop
Frito Lay
Perry, GA
06.2019 - 09.2021
Operated machinery according to safety guidelines
Completed routine maintenance and repair
Demonstrated strong problem solving skills
Collaborated closely with team members to achieve project objectives and meet guidelines
Customer Service Representative
Kroger
Kathleen, GA
10.2011 - 06.2019
Maintained high level of professionalism when dealing with customers
Answered incoming calls and emails, providing frontline customer support
Accounting, processed payments, and billing procedures
Developed strong customer relationships to encourage repeat business
Education
Biology
Middle Georgia State University
Macon, GA
05.2016
Associate of Applied Business - Business Administration
Central Georgia Technical College
Warner Robins
05.2011
High School Diploma -
Peach County High School
Fort Valley
05.2009
Skills
Dedicated with a proactive attitude and the ability to learn quickly Strong work ethics and effective communication skills Eager to contribute to a dynamic team and support organizational goals
Timeline
Senior Operations Administrator
FedEx Ground
10.2022 - Current
Package Handler
FedEx Ground
09.2021 - 10.2022
Box Drop
Frito Lay
06.2019 - 09.2021
Customer Service Representative
Kroger
10.2011 - 06.2019
Biology
Middle Georgia State University
Associate of Applied Business - Business Administration