Verifying health insurance information and obtaining authorizations, pre-certifications, and/or referrals for medical outpatient elective services.
Assists patients, clinical teams, physicians, and their staff, the BayCare central business office, and denials management with information and process details for timely turnaround for authorizations.
Utilizes electronic scheduling/registration/financial systems, payer’s websites, and recorded calls to validate health coverage and benefits in processing approval for medical services.
Maintains proper documentation in Cerner and Pixcert.
Works closely with Managed Care and understands health insurances rule sets, manuals, and contract language.
Overview
24
24
years of professional experience
Work History
Authorization Specialist
BayCare Health System Inc.
06.2015 - Current
Processed and certified documents for accuracy and compliance with government regulation.
Verifying health insurance information and obtaining authorizations, pre-certifications, and/or referrals for medical outpatient elective services.
Assists patients, clinical teams, physicians, and their staff, central business office, and denials management with information and process details for timely turnaround for authorizations.
Utilizes electronic scheduling/registration/financial systems, payer’s websites, and recorded calls to validate health coverage and benefits in processing approval for medical services.
Maintains proper documentation in Cerner and Pixcert.
Works closely with Managed Care and understands health insurances rule sets, manuals, and contract language.
REFERRAL COORDINATOR
West Central Gastroenterology
01.2005 - 05.2015
Responsible for insurance verification of all upcoming appointments in a fast paced, four-provider practice
Update and correct insurance information to ensure claims are processed to insurance companies for payments
Compile both In and Out of network authorizations for upcoming procedures and office visits
Calculate prices for patient's responsibility, upcoming procedures and office visits while keeping the patient informed of amounts due
In charge of all aspects of infusion patients including: insurance/payments/appointments/rebates due from assistance programs
Oversee the calculation of payroll hours
Back-up coverage for office manager and assist with running of office phones and appointments.
Patient Rep II
BayCare Health System Inc.
01.2000 - 01.2004
Verified any changes or data updates to patient records and checked insurance information at each appointment.
Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
Informed patients of excessive wait times and offered to reschedule appointments.
Monitored patient flow throughout day to maintain appointment times and schedules.
Registered Nurse, Post-Anesthesia Care Unit at BayCare Health System - St. Anthony's HospitalRegistered Nurse, Post-Anesthesia Care Unit at BayCare Health System - St. Anthony's Hospital