Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen Yen

Flushing,NY

Summary

Dedicated and detail-oriented Administrative Assistant with a strong background in supporting corporate operations seeks a challenging position at TSMC to contribute to the company's success by providing exceptional administrative and organizational support. Over 2 years of experience as an Administrative Assistant in fast-paced corporate environments. Proficient in managing office operations, scheduling, and providing administrative support to executives and teams. Excellent communication skills, both written and verbal, with the ability to interact effectively with all levels of staff and external contacts. Highly organized, with a proven track record of managing complex calendars, meetings, and travel arrangements. Proficiency in office software, including Microsoft Office Suite(Word, Excel, PowerPoint, Outlook), and experience with document management systems. Strong problem-solving skills and the ability to adapt to evolving priorities in a dynamic work environment. Maintains strict confidentiality and handles sensitive information with discretion and professionalism.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

TSMC
03.2023 - Current

•Provide comprehensive administrative support to the executive team, including the CEO, CFO, and other senior managers.

•Manage complex calendars, schedule meetings, and coordinate travel arrangements for executives.

•Prepare and edit documents, reports, and presentations with a high degree of accuracy and attention to detail.

•Coordinate and organize corporate events, conferences, and team-building activities.

•Act as the primary point of contact for internal and external inquiries, handling them promptly and professionally.

•Maintain office supplies, manage inventory, and liaise with vendors to ensure a well-equipped and efficient workspace.

•Collaborate with cross-functional teams to streamline processes and improve office efficiency.

•Maintain confidential records and files, ensuring compliance with company policies and regulations.

•Perform general administrative tasks, such as data entry, filing, and photocopying, as needed.

•Constantly having to adapt with this growing company in new environment's while bouncing back and forth between two languages on a day to day bases.

Administrative Assistant

TSMC
10.2022 - 03.2023

•Office Management: Ensuring the smooth operation of the office by managing supplies, equipment, and facilities. This might involve ordering office supplies, coordinating office maintenance, and managing access to office spaces.

•Document Management: Handling and organizing documents, both physical and digital. This can include filing, archiving, and retrieving documents as needed.

•Communication: Managing email correspondence, phone calls, and other forms of communication. You may be responsible for screening and directing inquiries to the appropriate parties.

•Data Entry and Reporting: Inputting data into spreadsheets or databases and generating reports. Accuracy and attention to detail are essential in this aspect of the job.

•Office Communication: Distributing memos, notices, and announcements to employees and ensuring that important information reaches all relevant parties.

•Visitor Reception: Greeting and assisting visitors, including clients, vendors, and other guests. You may need to issue visitor badges and provide assistance as needed.

•Event Coordination: Assisting in the planning and coordination of company events, such as workshops, seminars, and conferences.

•Administrative Support: Providing general administrative support to executives and teams, which can include tasks such as preparing presentations,proofreading documents, and handling expense reports.

•Confidentiality: Maintaining strict confidentiality regarding sensitive information and company data.

•Technology Proficiency: Being proficient in office software and communication tools, such as Microsoft Office, Google Workspace, and email platforms.

•Multitasking: Managing multiple tasks and priorities efficiently, especially in afast-paced environment.

•Problem-Solving: Handling unexpected situations and finding solutions to various administrative challenges.

•Professionalism: Representing the company in a professional and courteous manner in all interactions with colleagues, clients, and visitors.

Manufacture Associate

TSMC
05.2020 - 10.2022

•Operate, troubleshoot, and maintain advanced semiconductor manufacturing equipment.

•Collaborate with engineers to implement process improvements.

•Conduct routine inspections and preventive maintenance to ensure equipment reliability and minimize downtime.

•Adhere to strict cleanroom protocols and safety procedures to maintain a contamination-free production environment including having to wear cleanroom suits and enter FAB when needed.

•Assist in the development and execution of training programs for junior technicians, contributing to a skilled and knowledgeable workforce.

•Document equipment performance, maintenance activities, and process parameters to support data-driven decision-making.

•Participate in cross-functional teams to address technical challenges and implement best practices for process optimization.

•Respond promptly to equipment alarms, identify root causes, and implement corrective actions to maintain production efficiency.

•Contribute to quality control efforts, including conducting inspections and tests to verify product specifications are met.

•Collaborate with colleagues to ensure a seamless production workflow and meet production targets consistently.

Marketing Coordinator

F&T Group
10.2019 - 11.2020

•Collaborate with the marketing team to develop and execute multi-channel marketing campaigns.

•Manage social media accounts, create engaging content, and analyze performance metrics to refine strategies and increase follower engagement by 20%.

•Coordinate and oversee the production of marketing materials, including brochures, presentations, and promotional videos, ensuring brand consistency.

•Conduct market research and competitor analysis to identify trends and opportunities for improvement.

•Track and report on key performance indicators (KPIs) to measure the effectiveness of marketing initiatives and recommend adjustments as needed.

•Assist in event planning and coordination, including trade shows, webinars,and product launches.

•Collaborate with the design team to create visually appealing graphics and marketing collateral.

•Support email marketing efforts, including list management, segmentation,and A/B testing to optimize email performance.

•Maintain marketing budgets, process invoices, and ensure cost-effective allocation of resources.

•Act as a liaison between cross-functional teams, including sales, design, and content development, to ensure smooth project execution.

•Continuously stay updated on industry trends and emerging marketingtechnologies to propose innovative strategies.

Education

Bachelor of Arts - Marketing & Sociology

Queens College of The City University of New York
Flushing, NY
06.2020

Skills

  • PC Proficiency
  • Adobe Systems Adobe Photoshop
  • Adobe Systems Adobe Dreamweaver
  • Back Office Operations
  • Marketing
  • Market Research
  • Social Media

Languages

Chinese (Mandarin)
Native or Bilingual
Taiwanese
Professional Working
English
Native or Bilingual

Timeline

Administrative Assistant

TSMC
03.2023 - Current

Administrative Assistant

TSMC
10.2022 - 03.2023

Manufacture Associate

TSMC
05.2020 - 10.2022

Marketing Coordinator

F&T Group
10.2019 - 11.2020

Bachelor of Arts - Marketing & Sociology

Queens College of The City University of New York
Karen Yen