Karen Zalewski

Reviewed tax payer and employees records for accuracy, compliance and validity. Resolved discrepancies by mail or telephone with taxpayer and provided instructions to make sure they were in compliance. Maintained case records for detailed descriptions of all actions taken. Input data into the IRS computer system.

• Monitored exam administration processes to ensure compliance with institutional policies and procedures.
• Coordinated seating arrangements to optimize test-taker comfort and minimize distractions.
• Implemented effective time management strategies to maintain exam schedules and timelines.
• Provided clear instructions and support to examinees, enhancing overall testing experience.