Karen Zaremba
Valparaiso,indiana
Summary
At Northwestern Memorial Hospital, I enhanced patient care through meticulous coordination of transplant evaluations and follow-up appointments, significantly reducing data entry errors. My expertise in healthcare regulations compliance and exceptional communication skills ensured smooth processes and high patient satisfaction, demonstrating my commitment to excellence in patient care coordination and problem-solving.
Overview
27
27
years of professional experience
Work History
Transplant Assistant
Northwestern Memorial Hospital
10.1997 - Current
- Enhanced patient care by coordinating and scheduling transplant evaluations and follow-up appointments.
- Reduced errors in data entry by diligently verifying insurance information for each transplant candidate before submission.
- Assisted with financial counseling services for transplant recipients, ensuring adequate coverage for their medical needs postprocedure.
- Assisted in the completion of pre-transplant evaluations to ensure successful organ matches.
- Contributed to high-quality patient care by coordinating necessary pre-and post-operative tests, consultations, and procedures.
- Streamlined communication between medical teams, patients, and families for a smooth transplantation process.
- Maintained accurate and up-to-date patient records, contributing to efficient decision-making processes during transplant candidacy assessments.
- Improved patient satisfaction by addressing concerns and providing timely information on transplant procedures.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Completed necessary reports and documentation on time and to specifications.
- Took and recorded patients' vital signs, documenting in medical charts.
- Answered patient inquiries and provided information about healthcare services.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Cleaned and set up rooms in preparation for patient appointments.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Scheduled patients for appointments and maintained master calendar.
- Supported office operations by expertly handling administrative needs.
- Obtained patient or family member authorizations for tests and procedures.
Education
High School Diploma -
Morton Senior High School
Hammond, IN01.1974
Skills
- Communication and Interpersonal Skills
- Patient Care Coordination
- Attention to Detail
- Multitasking Abilities
- Patient Care
- Reliability
- Excellent Communication
- Direct Patient Care
- Organizational Skills
- Team Collaboration
- Effective Communication
- Adaptability and Flexibility
- Vitals monitoring
- Professionalism
- Room preparation
- Adaptability
- Support Services
- Written Communication
- Professional Demeanor
- Physician support
- Electronic Medical Record Software
Timeline
Transplant Assistant
Northwestern Memorial Hospital
10.1997 - Current
High School Diploma -
Morton Senior High School
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